Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Lock Shop Direct
Lock Shop Direct
Online Nationwide Lock Shop - Our priority is to provide our customers with an easy to navigate online store, quality products at affordable prices, 2 day, next day, pre 12 & pre 10.30am delivery options with excellent customer service.



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Satisfied with everything.
Superb customer service. There was a problem with the initial shipment, a quick phone call and this was sorted expediently, without any fuss. Fully recommend.
An oversight was made with my order but rectified very quickly and replacement was sent out immediately. So happy with the service
Very quick service
No complaints your service very good. Delay cursed by epidemic.which hit us all carriers included.. Hopefully better rimes ahead.
Very Happy
Quick delivery and perfect part.
Ordered Ring Elite and ordered from here as it said was in stock and delivery next day. Had no delivery for 2 days so called to inquire. Was told that they need to contact the supplier in Ireland and would get back to me. Still didn't hear, so contacted again. Later that day I received an email saying the item was stuck in Ireland and I would have to pay import taxes. I then cancelled the order and ordered same day from another supplier in UK which was delivered the next day. Disappointed that the website is misleading, first about next day and 2nd that it was in stock.
Fast. Easy. Competitively priced.
I’ve still not received my order placed last Monday. I called in advance before ordering to check it would arrive by Friday as I needed it for a specific purpose on Saturday. When I received a tracking message from the courier indicating a delay “due to missing commercial invoice” (whatever that means?!), I called again. I was told that you would check with the courier and call me back. I never received a call back.


The eKomi Seals