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Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Lock Shop Direct
Lock Shop Direct
Online Nationwide Lock Shop - Our main goal is to provide our customers with an easy to navigate online store, quality products at affordable prices, DPD 2 day, DPD next day, DPD pre 12 & DPD pre 10.30am delivery options with excellent customer service.

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Customer reviews - From Customers for Customers

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Good product and fast delivery as promised
I am still waiting for delivery. DPD are hopeless at communicating. Their first delivery slot of an hour was emailed to me half an hour after it’s start. They were supposed to come today between 11:41 and 12:41 and at 21:50 I was emailed saying the driver couldn’t find us. Still don’t know when.
service at Lockshop direct was brilliant, spoke to lovely ***, knew her stuff, was friendly and polite. I would say the delivery from dhl was a bit off so might want to look at that. Delivered before the time slot but not in, so posted through letterbox, the email said we’d signed for it we hadn't.
Your Customer service is excellent. The only improvement I would make is to have a facility when ordering several locks to add extra keys to the order for individual locks. This would then negate the need for a separate e-mail to advise which lock extra keys are required for.
Good efficient service, Jade was extremely helpful in dealing with my query. Hope to do business again.
I was so impressed that I could order at 4.50pm and get the new locks by 10 the next morning. Amazon level service!
I was very pleased with the ordering process and the delivery.
Very satisfied
Nothing, perfect service.
very satisfied with the ordering process, would certainly recommend and return

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