Certificate

Some measurements were missing from the advertised product, called your technical department who was able to provide me one of the measurements but had to call the supplier for the second one.

Regards
*** ***

Excellent door handle especially with the adjustable positioning and very clear instructions on how to fit. Would totally recommend this company.

Very happy with product with fast delivery. I would recommend you to other people. Thank you.

I found everything fine

excellent service ordered one day arrived the next exact replacement took around half hour to fit would certainly recommend you.
regards
david ***

The order procedure was easy. I got through on the phone easily and got a query answered before ordering online. The correct products arrived quickly. Unfortunately the door handle did not fit my door, despite the measurements online matching. An improvement would be to provide more measurements to cover other aspects which may not fit, eg the position of the spindle and the snib in relation to the backplate and ** holes. Customer service was very good when I made contact about the problem and the Director and technical team were able to identify an alternative door handle. I am now just waiting for confirmation that it is the right colour and how to exchange. The prices are competitive and I would recommend the company.

The service provided was good and the goods arrived as ordered in good condition ready for work.

Website was easy to use and find what i am looking for, prices are competitive.

Quality service provided, delivered bang on time, great communication, wouldn't go anywhere else

The information on line and the detailed diagrams of the product were really helpful. I'm not a particularly accomplished DIY-er, but the diagrams as reference meant I could identify what I needed and in what sizes.

The website and ordering forms on line were easy to
navigate.

The delivery time was exactly as the website described.....I ordered on Sunday night and my item arrived on Tuesday afternoon. This was great as we had done a temporary repair on Sunday as we couldn't get a locksmith to come out. Turns out we didn't need one as it was a DIY job anyway and the item price done DIY was more than half a supply and install charge a locksmith would have charged.

Thanks Locksmith Shop Direct ......you'll be a go to shop should we need to replace any more locks 😀