Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Lock Shop Direct
Lock Shop Direct
Online Nationwide Lock Shop - Our main goal is to provide our customers with an easy to navigate online store, quality products at affordable prices, DPD 2 day, DPD next day, DPD pre 12 & DPD pre 10.30am delivery options with excellent customer service.

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
    (highest first)
  • Rating
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Very good esrvice.
first class service
The website was easy to use and my order arrived quickly. The only tiny thing I would say is that I bought a lock and didn’t realise I needed to buy the cylinder separately. Maybe a prompt on the page to let people know? However I did contact customer care and they replied quickly which was great.
Everything went well, thank you
Brilliant
Very prompt service, cannot fault the product.
Professional
I was impressed by the personal contact. The instructions were clear and the ordering and delivery process very efficient.
Great value and good service, however the ends of the track covers got damaged in transit. The extended end of the tube packaging got knocked inside, exposing the tracks, maybe insert plastic pins in the tube ***, I didn't require the full length so 40 year old Ali doors now function like new!
Very satisfied with the service. The way my issue with the defective lock was dealt with was exemplary. The staff I spoke with made the return of the defective item and receipt of a replacement an issue that they owned until the issue was resolved. Thank you

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