Certificate

Product a little delayed, guys were really helpful once contacted only improvement would be that they could have chase dup rather than being chased to appreciate when drop shipping that's harder for you.

Also and option to help get in rather than just curbside would be very helpful.

Good communication and very prompt dispatch/delivery

My only concern is that the safe came in a box displaying photos of the safe so as telling people I have something valuable to steal. The man who delivered it said, “ oh, is that a safe “. Maybe you could pack it in a plain covering.

Very satisfied with service and product

Good customer service and support. Sent me the missing hinge pins promptly.

Packaging could be more discrete.
Logistics IT not keeping up todate with product movement.

Very satisfied with the service from esafes. Fast uncomplicated no nonsense purchase and delivery

Delivery. We was in all day and the DPD driver had said that they had tried to deliver it but didn’t leave a card I had to ring up to see when it would be delivered and that’s when they told me it was at a DPD delivery pick up shop

Great!

I’m not aware of any improvements your company needs to make. Customer support and procedure were excellent and I would strongly recommend your staff and products to others.