Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Wine Box Company
Wine Box Company

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Customer reviews - From Customers for Customers

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  • Review Given Date
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On line orders not clear regarding individual bottle packs - I required polystyrene inners and cardboard outer but there should be clear labelling to solely outers - therefore I ordered just the outers which then had to be returned thus making my packaging more expensive. Easier and more reliable to telephone the order.
Always pleased with the products and speed of delivery.
Unfortunately find the customer service side of WBC impenetrable.

There was a problem with my order (my own mistake) which I realised straight away. I immediately tried to contact WBC by phone, by email, and via the contact sheet and received no response (still have received no response) and the goods were duly delivered.




I mistakenly ordered the wrong sized products. The company has been very understanding and arranged a return of my goods and facilitated the re-order. They have been polite and courteous on every occasion.
Very helpful customer service, goods arrived on time. Competitive pricing. Thank you.
Absolutely fantastic service. Easy to use website, fast and efficient delivery, will certainly use again.
***
A very easy purchase process and a good product too :)
Very good product dealt with well received quickly
perfect- in every way- found what lwanted immediately and received it super fast. You could want no more
Your site is very easy to use, especially being able to see past orders and make a reorder. Also appreciate all the details about boxes and stuffing so when I order I know I won't run out of stuffing half way through. Keep up the good work.

***
I've been a customer of WBC for getting on for 9 years. Always prompt and helpful on the phone allied to a good range of quality products and a rapid delivery service. What more do you want?

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