Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Direct2U would like to thank all of our customers for the feedback. We endeavour to read every comment and react accordingly, to ensure we are providing the best service possible for all our customers. Thanks from our Direct2U Team. Direct2U is part of a network of specialised websites committed to providing our customers with the very best quality products, delivered quickly, and at competitive prices.



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Frances W
Happy with the service and product
Tom C
No improvements I could suggest. Fast, competitive service & website easy to navigate.
Derek R
The service from Direct 2 u was excellent and delivered on time good quality and as advertised. Would recommend to anyone needing utility goods. Thank you for your service .
Sheila D
Very satisfied with order procedure Delivered next day. Driver courteous Cannot think of any aspect where there can be improvement
I placed an order on a Saturday and paid for next day delivery of £3.95. I knew that should have meant a Tuesday delivery as you don't not work the weekend. On Monday I still hadn't received any kind of confirmation of the order. So via Live chat I made the an enquiry. The order had been received so all ok. I noticed that on the webpage a delivery counter stating of a Tuesday delivery if I had placed an order there and then so I assumed that my delivery would definitely be a Tuesday delivery as I ordered on Saturday and paid £3.95. No it arrived on the Wednesday. So much for next day. The item I bought is advertised as 2 workbenches but is really a shelving system split into 2. Not really a problem apart from the plastic feet. As it is a shelving system obviously there are only 4 feet supplied not 8 as is required when split down. In the pictures there are feet on both workbenches so really poor advertising. The product itself is perfectly good and is what was expected. Just needs a little patience and a small bit of mechanical knowledge as a few modifications are needed upon building.
Barry S
Excellent service, great value
Sarah M
Ordering was straight forward, prices competitive.
Delivery drivers polite and offered to move bins somewhere else for me if I wanted.
Only issue was one of the bin lids didn't shut properly, the plastic tag on the rear was bent. We managed to straighten it, the lid doesn't sit flat yet, but we hope it will with time. The 4 stars was just for this, perhaps the bins could have been checked before being dispatched.
Bins seem sturdy. Overall happy.
James P
Easy, quick delivery, good products!
I bought one 50lt Wheelie Bin just to see what they were like, very pleased with the sturdy quality, although fitting the castors is a bit awkward.
I paid for next day delivery, which worked well.
So pleased with the Bin and transaction that I've just ordered another! Many Thanks
Daniel H
Excellent service. Fast and on time would highly recommend


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