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Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
Direct2U
Direct2U
Direct2U would like to thank all of our customers for the feedback. We endeavour to read every comment and react accordingly, to ensure we are providing the best service possible for all our customers. Thanks from our Direct2U Team. Direct2U is part of a network of specialised websites committed to providing our customers with the very best quality products, delivered quickly, and at competitive prices.

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Fantastic
Direct2U Thank you for your 5 star rating and comment! Your direct2u.co.uk team
Negative:
The company did not send me electronic receipt of my purchase. When I called them, their operators, though very friendly but they seemed clueless what they were doing. They lacked professionalism in my opinion. There was no indication of the delivery date/time.

Positive
The bin is of a good.
Direct2U Thank you for your feedback. We're sorry to hear that you didn't receive an email for receipt of your purchase and indication of delivery. From 1st May 2018 we are rolling out, across our network of websites, an automated order update system where our customer's will receive emails with the progress of their order and an exact delivery date. We hope that this will be most beneficial for our customers. In the mean time, we are able to send copies of order confirmations and give a expected delivery date via phone, live chat or email. Your direct2u.co.uk team
Ordered bright blue wheely bin online and very happy with it. Ordered another one with the same specification inc colour over telephone a few days later. The sales person acknowledged the details of my first order and told me it was in stock. Charcoal grey colour wheely bin arrived with invoice saying dark blue. Called the office to be asked to take photo and send it to them. As a customer I felt I was not trusted. What should have happened is for you to arrange collection of the product and deliver a new one in the right colour.
We are extremely pleased with the service provided by your company. Good informative web site, quick delivery and a very good quality of product. Thank you, we will definitely recommend your business to our friends.
Direct2U Thank you for your 5 star review and recommendation! We're pleased that you found our website easy to use and that you were very pleased with the service you received. Your direct2u.co.uk team
Our first never arrived, however to dispatch another which arrived safely. Maybe couriers need improvement
Direct2U Thank you for taking the time to leave your positive feedback. We're sorry to hear that your first order never arrived, but are glad that we were able to solve this swiftly for you. All issues regarding delivery are addressed internally with our couriers, to make sure the service continually improves. Your direct2u.co.uk team
Arrived on time, wrapped in plastic to protect it and fully assembled. Just what we wanted!
Direct2U Thank you for your 5 star review. We're glad that the item is exactly what you wanted and that you are happy with your purchase. Your direct2u.co.uk team
I felt the process was perfect. The web site was very easy to use, I would recommend to others and use again myself. Ordering was very easy and very reasonable price
Direct2U Thank you for leaving us a fantastic review and recommendation! We're pleased that you found it easy to buy through our website and that you are happy with your purchase. Your direct2u.co.uk team
Quick,efficient service
Direct2U Thank you for your 5 star review! It's really appreciated. Your direct2u.co.uk team
well made, easy assembly, arrived on time, looks like it will last.. thanks
Direct2U Thank you for your 5 star rating and positive feedback! We're pleased you are happy with your purchase. Your direct2u.co.uk team
I was surprised by the super quick service. Loved that I could pay with PayPal. Absolutely love the red wheelie bin I bought for my gardening tools
Direct2U Thank you for your fantastic feedback, we're glad that you enjoyed shopping with us! Your direct2u.co.uk team

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