wheelersluxurygifts.com customer reviews - Rating: 4.9 from 247 customer reviews and experiences for wheelersluxurygifts.com

wheelersluxurygifts.com

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wheelersluxurygifts.com

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Partner ID	82A02BDCDCF50C8
Status	valid
Total Reviews	1971
Last Updated	2018-12-26T16:59:21+00:00 2018-12-26T16:59:21+00:00

Address	Wheelers Luxury Gifts LTD 15 Devonshire Square LE113DW, Loughborough
Website	wheelersluxurygifts.com
Contact	Tel: 00441509266320 Fax: 00441509230295 Email:
Authorised representative	Wheeler
Recommend

4.9 / 5

Total reviews: 1971

Calculated from 247 customer reviews (last 12 months)

Positive 99.29%
Neutral 0.25%
Negative 0.46%

Total reviews: 1971

Calculated from 247 customer reviews (last 12 months)

99.29%
0.25%
0.46%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Bought a nice Lamy rollerball to give as a gift at Xmas.
It was terrible to discover that the pen had an either empty or non-functioning rollerball cartridge when the gift was opened. It is not the sort of thing you expect from such a gift. Maybe you can sort this out?

2 / 5

Thank you for leaving your reveiw. You emailed us on the 26th December and we responded as below when we returned to work on the 27th December. Please confirm if you got our email. We posted a new rfill out to you on the 27th December. All our Lamy pens are supplied direct to us from Lamy with new refills inside the pen. However sometiimes they can dry out but we posted a new one out to you as soon as you emailed us on the 26th December.

Dr. Fraser MacMillan

Thank you for your email and we have returned to work today after our Christmas break.

Sorry to hear about the rollerball inside your pen does not write smoothly. I will get another refill in the post to you in the next few days and you should receive this towards the end of next week due to new year closure early part of next week which will delay the delivery via Royal Mail.
Your wheelersluxurygifts.com team

Great range of products and orders always arrive very quickly.

5 / 5

My telephone enquiry was handled in a friendly yet professional manner and resulted in me making a large purchase over the phone. The lady made a follow up call to ensure best delivery date for me. Also went above and beyond regarding the personal wrapping of this item as it was for a 60th birthday gift.

5 / 5

Beyond satisfied. The service from query to actually receiving a beautifully wrapped gift was next to none. Will definitely use this excellent service again. Pri of West Wickham, ***

5 / 5

excellent service, highly recommended

5 / 5

Fast delivery and excellent cuff-links.

5 / 5

Excellent service.

5 / 5

Perhaps use a different carrier for delivery. Twice we have ordered high value goods and each time there has been an issue with delivery however wheelers sorted it all out very quickly.

5 / 5

I ordered a personalised Mont Blanc wallet for my husband’s 50th birthday. I left it a bit late to order, but the prompt service from Wheelers Luxury Gifts ensured it was here on time. It was beautifully wrapped and my husband is delighted with it.

5 / 5

Website is easy to navigate. My order was dealt with quickly and efficiently. I would recommend this company without hesitation.

5 / 5


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