Certificate

Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!

visual-click.com/en
visual-click.com/en

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visual-click.com/en
visual-click.com/en

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Partner ID 36E935C1BF3640C
Status valid
Total Reviews 8100
Last Updated 2025-02-28T05:49:07+00:00 2025-02-28T05:49:07+00:00
Address

visual optica Merva SLU

Sierpes 8

41004, Sevilla
Website visual-click.com/en
Recommend
0 / 10

Total reviews: 8100
Calculated from 0 customer reviews (last 12 months)
  • Positive 90.57%
  • Neutral 5.17%
  • Negative 4.26%

Total reviews: 8100
Calculated from 0 customer reviews (last 12 months)
  •  90.57%
  •  5.17%
  •  4.26%

Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Siyona B.

Following an order made on
Great customer service, glasses were delayed but shipped soon after they were available. Very good quality and original product. Read a few bad reviews so I was hesitant earlier, but I am glad I experienced it for myself and enjoyed it. I ordered the mui mui sunnies!
10 / 10
Pedro J.

Following an order made on
Although my order got me correctly, I was confused and dissatisfied by the website. Since my order was delayed by several weeks (its my understanding it was an issue with production) but I was unclear why my order never showed up on my customer profile. The website told me a few times it was not found despite the fact that I received a confirmation email. This caused me a bit of anxiety and think that needs improvement from Visual-click.
8 / 10
Shih Han H.

Following an order made on
TERRIBLE EXPERIENCE!!!

order #661059

*** 1.Purchased on 2024-12-01 and received the sunglasses on 2024-12-30. Delayed for a long time.

*** 2.There are four deep scratches on the sunglasses. I have sent Visual-Click.com the pictures of defective product and a unboxing video, but they don't respond.

*** 3.I returned the defective sunglasses, and have been charged a fixed cost of *** € and an additional costs with the customs. If you don’t buy something, you still have to pay for it.
2 / 10
Alyah a.

Following an order made on
The delay was too much!
6 / 10
Damian D.

Following an order made on
Honestly, I was pretty hesitant on ordering from here, but after taking the chance and ordering from visual-click. I'm so happy with my glasses and will definitely be coming back for any future purchases. The turn around isn't bad coming from EU to US so be patient for anyone else ordering.
10 / 10
Angela M.

Following an order made on
Updates and order progress communication could be improved
6 / 10
Felicia R.

Following an order made on
Amazing! So good! Great prices and fast shipping 10/10
10 / 10
Braeden H.

Following an order made on
Awesome experience, was quick and easy and glasses arrived earlier than initial expected. Price was insanely cheaper then my local store so would 100% recommend
10 / 10
Tommy G.

Following an order made on
Excellent service from start to finish, first pair of sunglasses didn’t suit so I returned for another pair, refunded immediately and when I made my new purchase I had them within 48 hrs. I would highly recommend visualclick
10 / 10
YC L.

Following an order made on
Good service for after service!
10 / 10
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