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Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
tikamoon.co.uk
tikamoon.co.uk

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Customer reviews - From Customers for Customers

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  • Review Given Date
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Smooth friendly and professional. Thank you.
The item I was sent was a com0letely different item than what I purchased. I had designed my entire bathroom around the vanity unit I had chosen, and cannot find similar anywhere else. When I contacted Tikamoon, I was told there would be a 4 month wait for the correct item. This is now holding up my entire extension as a cannot find a suitable replacement. I am beyond livid about the inconvenience this has caused my project.
tikamoon.co.uk Please accept our apologies once again for this unfortunate situation. It is always advisable to check your product upon delivery, rather than wait 2 months to inspect it. Had this error been discovered earlier, we would have been able to resolve the problem immediately. Our logistics department underwent a restructuring recently, including the implementation of a new computer system, so this error will no longer occur in the future. We will continue to monitor the lead time of your washstand, and expedite its delivery as soon as it arrives. Your tikamoon.co.uk team
It arrive quicker than estimated and the service was better than expected. Very happy
very satisfied, good quality, looks great
Over the moon with my linen ladder, I have it in my en suite to hang my towels on and I’m now considering getting another one to use in our main bathroom.
I am very satisfied with the product, it is exactly what I expected.
I would like to comment on the packaging - it was amazing and well thought. I was so pleased to see very little plastic packaging and the vast majority was recyclable, even down to the ribbon holding the bag of bits. Very well done.
Tikamoon have provided excellent customer service by phone and email following damage in transit to an item, which also looks very nice.
Good service and good customer support when there was a minor problem with one of the items. The delivery company were okay but seemed to think that I would complain about them
Great value. Very pleased with my hall table.
Customer service were very helpful, quick and informative. The delivery team were very friendly and put the parcel exactly where I had requested - so it was very easy for me to assembly and put in place. *** Am already trying to find another item from Tikamoon to put in the house :)

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