Tidy-books.co.uk customer reviews - Rating: 4.6 from 9 customer reviews and experiences for uk.tidybooks.com

Tidy-books.co.uk

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Tidy-books.co.uk

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Partner ID	A92EC0C30FBCB87
Status	valid
Total Reviews	197
Last Updated	2020-03-26T19:12:55+00:00 2020-03-26T19:12:55+00:00

Address	Tidy Books Europe Limited Unit B3, Sutherland House - Sutherland R E17 6BU, London
Website	uk.tidybooks.com
Contact	Tel: 442085204647 Email:
Authorised representative	GrandWing
Recommend

4.6 / 5

Total reviews: 197

Calculated from 9 customer reviews (last 12 months)

Positive 92.39%
Neutral 5.08%
Negative 2.54%

Total reviews: 197

Calculated from 9 customer reviews (last 12 months)

92.39%
5.08%
2.54%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2020-03-03

Had to order by phone as couldn't manage it on the website!

5 / 5

Following an order made on 2020-01-18

Very nice design!!

5 / 5

I recently ordered a bookcase from Tidy Books - the quality is excellent and it looks fantastic in our 4 year old’s bedroom. He’s so excited about being able to see all of his books. He previously had a Tidy Books book box (also excellent quality) which has now been passed on to his baby brother :-) We now have 2 very happy little boys in this house!

5 / 5

Following an order made on 2019-11-22

From order to delivery to assembly the tidy bookcase I ordered for my grandson’s first Christmas was smooth professional & totally satisfactory I have no hesitation in recommending the product & service received to friends & relatives

5 / 5

Dear Anne , thank you so much for your positive feedback . We hope your grandson will enjoy his personalised bookcase for many years :) Best wishes, Tidy Books Your uk.tidybooks.com team

Following an order made on 2019-12-02

Staff very helpful and order arrived quickly. Easy to assemble. Good quality product.

5 / 5

Thank you so much for your 5* review , Best wishes, Tidy Books Your uk.tidybooks.com team

Following an order made on 2019-10-11

Hi I received my product in good timing however I also received later on that I need to pay dpd and I still don't know what is this ? I have already contacted your office, please let me know

4 / 5

Dear Monia , thank you for your feedback , I checked with customer service who has been in touch with you. We are sorry about this fee but it is the custom charges from Switzerland for your bookcase going to Switzerland which is out of our control . We hope your child enjoys their bookcase for many years , Best Wishes, Geraldine. Your uk.tidybooks.com team

Following an order made on 2019-10-05

We now have some kind of tidy books storage in every room of the house. The products are brilliant and delivery very fast.

5 / 5

Hi Lynette, thank you so much for your kind feedback and repeat purchases :) We really appreciate it , Best wishes from Tidy Books, Geraldine Your uk.tidybooks.com team

Thomas T

Following an order made on 2019-05-06

Delivery date accurate estimation

4 / 5

Thank you for letting us know , we hope your child enjoys their Tidy Books for many years, Best wishes, Tidy Books Your uk.tidybooks.com team

Following an order made on 2019-09-27

The product delivered was not that which was ordered (incorrect colour) and therefore had to organise collection and redelivery which was a bit of a hassle. Disappointing.

3 / 5

Dear Ben, we are very sorry about the inconvenience in receiving the wrong colour, we have made the exchange for the correct colour as smoothly as we could and have checked you have now received your item. Our warehouse is usually very reliable but unfortunately sometimes there can be a human error. Thanks again for your purchase with us, We hope your child enjoys their Book Box for many years, Best wishes from Tidy Books.
Your uk.tidybooks.com team

Laurie P

Following an order made on 2019-02-23

The quality of products that Tidy Books offers is very high. My daughter has the Book Box - White - Blue Wood Clock and a Children's Bookcase - White. We are very happy with both. My only complaint -- the Saturday delivery we paid for was ignored by the courier, the package left leaning against our accessible-to-the-street front door -- was addressed swiftly by ***

5 / 5

Dear Laurie, Thank you so much for your 5 * review and repeat purchases. We are delighted you are happy with your bookcase and book box :) Apologies re the Saturday delivery didn't work out and thank you for letting us know , we have now refunded you the delivery cost . Best wishes, Tidy Books Your uk.tidybooks.com team

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