The Fine Jewellery Company

Less

The Fine Jewellery Company

Less

Partner ID	F428E13227912CA
Status	valid
Total Reviews	425
Last Updated	2018-10-15T07:52:07+00:00 2018-10-15T07:52:07+00:00

Address	The Fine Jewellery Company Floor 16, Centre City Tower, 7 Hill St. B5 4UA, Birmingham
Website	thefinejewellerycompany....
Contact	Tel: 0121 634 8070 Email:
Authorised representative	Rob Halliday-Stein
Recommend

4.8 / 5

Total reviews: 425

Calculated from 257 customer reviews (last 12 months)

Positive 96.47%
Neutral 1.41%
Negative 2.12%

Total reviews: 425

Calculated from 257 customer reviews (last 12 months)

96.47%
1.41%
2.12%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2018-10-03

The order process was very simple. Delivery was quoted at 48 hours but came the next day - excellent.

The lady involved was delighted with the item provided.

I would certainly look at Fine Jewellery for future purchases.

5 / 5

Following an order made on 2018-10-02

The postal service let you down, waited for delivery it was not on time had to leave then wait another day to get it from post office. Good job i dont shop last minute.

4 / 5

Following an order made on 2018-10-02

Lovely necklace

5 / 5

Following an order made on 2018-09-12

Excellent service and very prompt.initial delivery. What was more impressive was the response when there was a problem. Unfortunately the watch I bought developed a fault - something that can happen. The Fine Jewellery Company provided a free return service and extremely prompt replacement.

I would totally recommend them.

5 / 5

Following an order made on 2018-09-27

The order came the next day, as promised, which was great to see. Would certainly use again. Thank you.

5 / 5

Following an order made on 2018-09-21

Earrings arrived promptly and were as described and well packaged. My only query is I haven't been able to get an invoice. I expected it to be sent with the earrings but it was only a packing note. Can you tell me how to find this?
Thanks

5 / 5

Thank-you for your lovely feedback. You can access your invoice online using the "My Account" service, providing you set up a login when placing your order. We don't send out any invoices in our parcels for security reasons, as well as often the parcels being received are gifts. If you still can't access your invoice, please do contact our customer service team who will be more than happy to get that sorted for you. With thanks, The Fine Jewellery Company. Your thefinejewellerycompany.... team

Following an order made on 2018-09-19

I found it easy to order once I had decided upon my preference. however a more detailed description would have helped.

5 / 5

Following an order made on 2018-09-26

Very good service product was well liked will use again

5 / 5

Following an order made on 2018-09-25

yes I would recommend..

5 / 5

Following an order made on 2018-09-26

Totally satisfied

5 / 5


Email:
Confirm Email:
Order Number:
Order Date: