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Rating for: The Fine Jewellery Company


4.8  /  5

Calculated from 195 customer reviews
(last 12 months)
Total reviews: 195

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with The Fine Jewellery Company

  • Customer review

    /  5
    Quality product and service. Very helpful advice on options.
    on 2017-11-17 at 17:15
    Following an order made on 2017-11-06 
  • Customer review

    /  5
    From the initial contact via email, the lady I conversed with was extremely helpful. She looked into all of my queries and responded very quickly.
    In the end, the item I had purchased online, wasn't quite right for me, but the return and refund process was smooth.
    * Return P&P are paid for by the customer with a preferred Special Delivery by Royal Mail.
    on 2017-11-15 at 23:17
    Following an order made on 2017-10-26 
  • Customer review

    /  5
    Beautiful earrings and great service
    on 2017-11-12 at 18:11
    Following an order made on 2017-10-26 
  • Customer review

    /  5
    nice girl in call centre helped get quick shipping
    on 2017-11-11 at 09:58
    Following an order made on 2017-10-31 
  • Customer review

    /  5
    Excellent service,excellent staff,excellent Jewellery
    on 2017-11-10 at 18:18
    Following an order made on 2017-10-30 
  • Customer review

    /  5
    Easy stress free ordering and super fast delivery. Particularly liked being able to see product from all angles on website. The product was beautiful and I would have no hesitation in recommending you to my family and friends.
    on 2017-11-10 at 17:48
    Following an order made on 2017-10-28 
  • Customer review

    /  5
    The service I received from the *** member,***,was first class. I am not a regular buyer on line,and *** reassured me of the safety etc,and everything happened just as she said.
    I would recommend the company to anyone of my friends.
    The company offer an excellent service. I have also purchased an excellent item of jewellery.
    on 2017-11-06 at 19:03
    Following an order made on 2017-10-27 
  • Customer review

    /  5
    The ring I had originally seen on the website had been sold, but Beccy went above and beyond to have a similar ring made, sourcing the opal and a UK jeweler to complete it. The finished result was outstanding and the communication and service I received throughout were first class. I would have no hesitation in using their services again.
    on 2017-11-05 at 12:15
    Following an order made on 2017-06-30 
  • Customer review

    /  5
    Very helpful and cheerful. Will do all they can to ensure you are a satisfied customer. They took back the wrong size chain ( my error) and quickly sent the longer one.
    on 2017-11-03 at 17:29
    Following an order made on 2017-10-23 
  • Customer review

    /  5
    Order ing was very easy. Goods are very well made. Would recommend to others.
    on 2017-11-02 at 21:39
    Following an order made on 2017-10-21 

The Fine Jewellery Company

  • Address:

    The Fine Jewellery Company
    Floor 16, Centre City Tower, 7 Hill St.
    B5 4UA, Birmingham

  • Recommend:
  • Website:
  • Contact:
    Tel: 0121 634 8070
  • Authorised representative:
    Rob Halliday-Stein
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    2017-11-17 at 17:15
  • Michael Ambros
    eKomi CEO

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