Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

The Fine Jewellery Company
The Fine Jewellery Company

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Customer reviews - From Customers for Customers

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I bought two pairs of earrings as gifts. They arrived very quickly and were really good quality. I did have a small problem and was able to contact the company by phone without any problems. Their commitment to customer service is excellent. I would definitely buy from them again and I would highly recommend them.
I bought some gold earrings but one of the clasps was too loose. I called to let them know, *** was really helpful and arranged the return. A new pair arrived a few days after! The earrings are really nice too.
I wanted to highlight the exceptional Customer Service I had from Laura. When I ordered the gold chain there was a problem with the first card as it does does not have 3d verification . As a result when I used a second card the discount offer code was not applied. I spoke to Laura who was incredibly engaging , helpful and friendly and immediately put my mind at rest and explained the process. She deserves a pay rise and is a great credit to the business ! Thank you Laura
I ordered gold honey comb earrings, they are really lovely. I'm delighted with them. They are delicate & not a design I have seen in other jewellers.
Excellent Customer Service. Prompt and reliable.Had to contact customer service as ordered 2 items by mistake as computer froze and didn't think first had gone through. Contacted by Laura and she was excellent and sorted it all out immediately, a rare occurrence when buying on line nowadays. Item arrived next day, Very pleased with it. Would recommend this company.
I can't see how you can improve on your service. Everything was as you promised. Merry Xmas to you all
Such lovely earrings, so light and look really nice. I've been wanting a good pair of lightweight earrings for ages. Fast delivery and brilliant customer sevice. Definitely recommend frirnds and fsmily yo buy from this company.
Beautiful topaz and diamond necklace, the workmanship was top notch. The customer service team went above and beyond. The necklace was delivered the next morning. I would not hesitate to recommend them and will definitely use them again. **
Quick and efficient ordering with goods delivered on time. Quality is good and prices fair.
Prompt delivery, seamless ordering, lovely earrings. Thank you x

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