Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

The Fine Jewellery Company
The Fine Jewellery Company

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Customer reviews - From Customers for Customers

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  • Review Given Date
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We are perfectly happy with our purchase and your service. Thank you.
From the moment I picked up the phone to receiving my order,the service and the necklace are 1st class. Would highly recommend you to other people. Thank you
Contact, ordering etc were carried out well.
Questions I had were investigated by *** and call returned with answers
Goods arrived and were as described on the day requested
The choice & quality of jewellery is excellent. Just as important is the customer service which goes above and beyond the normal
Very happy with service, help and advice. Very happy with the product . One area ( in my opinion) for improvement is a more substantial slightly more luxurious presentation box .
Would recommend you to others , many thanks
Having used the Fine Jewellery Company a number of times now I can only say that they give exemplary service, have great product and at excellent value. My latest dealing with Leoncia, ensured that I had my anniversary gift to my wife on time but made it so easy to re-size. She kept me informed at every step and took full ownership of me as a customer. Brilliant. Well done to all at The Fine Jewellery Company and thank you.
*** ***
Have waited a couple of months for this item to come back in stock. Really pleased I waited the chain is excellent quality and exactly what I wanted . Presentation upon delivery was excellent. Would highly recommend this company. Thank you.
Everything worked very well and smoothly, from the ordering process through to delivery and follow up customer care. The only problem I encountered was to claim the extra 10% off my order as advertised.
I have made several orders now with you and the products are great and the Customer Service is excellent. Friendly staff who are knowledgeable and always willing to help.
Just a first class service all round with fast delivery thrown in for good measure. I will definitely be a regular returning customer. No need for you to change or improve anything just keep doing what you are doing as you give a great service.
I bought two pairs of earrings as gifts. They arrived very quickly and were really good quality. I did have a small problem and was able to contact the company by phone without any problems. Their commitment to customer service is excellent. I would definitely buy from them again and I would highly recommend them.

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