Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Alive Studios

Customer reviews - From Customers for Customers

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Excellent service - a day and a half after posting the films, I was viewing the results online. Fantastic!
I have recommended you
I am highly satisfied with the order procedure and have placed 2 x seperate orders both of which were carried out perfectly. The quality of the transfer to digital is excellent given the first order was super 8 film from the 1970s and the second was video 8 tape from 1989. Both results were better than expected. Plus Alive offer cloud hosting meaning I can share the films with whoever I wish with the minimum of fuss and set up. If you want the best it's Alive Studios.
The quality of work here is five star as is the customer service which has been speedy in responding to queries. I've used two other digitising services before which were cheaper but the quality of the digitisation has not nearly been as good and the customer service woeful. This company is a lot more expensive but worth it in my opinion.

A couple of small things means this is a four not a five star review - actually I'd give it 4 and a half stars if I could. I'd have a preferred a realistic timeframe at the start rather than a very optimistic one even with the caveat. It took much longer than the original estimate. My only other issue was that my slides aren't available on the 'Alive Cloud' where my cine film is. I can't believe it isn't possible to store slides as well as cine film there.

I'll probably use this company again for some other old film I have. So I recommend them.

I was very satisfied with all parts of the process of transferring my old videos to digital form.I was impressed at how easy and smooth was the sending of the videos and returning them with the finished product. I would happily reommend Alive Studios to others.
On the whole the service was excellent but I would have appreciated an email between you receiving the film and it actually being a completed order, I did in fact ring to check everything was ok. Just to say you were processing it and giving an idea of completion date.
Having used Alive Studios previously to transfer old cine film to DVD, and being pleased with their service, we naturally came back to them to rescue a 40 year old, very mouldy video tape for us. The service was as good as before and they had success in saving some very precious memories for us. We have already recommended them to our family and friends. They deliver a fast, reliable and personal service.
First-class customer service, as is the finished product.
The operation from start to finish was amazing and I think you would find it difficult to improve it any further. From using your website to viewing the end product I found the continuity and support almost unbelievable, it was so good!
Terrific customer service. I was kept informed at every stage of the work. Communications were informative and prompt. I’m delighted with the results of the conversion of my 16mm film to digital. I highly recommend this company.

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