Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Alive Studios
Alive Studios

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Customer reviews - From Customers for Customers

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The ordering/ payment procedure seemed to go adrift in the later stages; not knowing if an order had gone through or not.. Films collected ok, alive studios processed films pretty quickly. pleased with results courier company had three attempts at delivering. overall took a week, courier feedback poor.
Good service and responsive to customer contact..

Let down by couriers DHL who have been unreliable on 2 occasions
We had vhs cassettes damaged by flooding. Alive studios have worked their magic and yesterday I sat and watched their edited, cleaned up digital version. I am so delighted as we have our precious memories back again.
Great communication.
Great customer service
Fabulous
it took a while to complete but the results were far better than my expectations, they also disprove the old adage about silk purses and pigs ears.
I was kept well informed and a special effort was made to get the finished film to me earlier than the norm. The staff were very helpful at all times. and the online process easy to follow.
I would recommend this service to others but I would advise them to take more care than I did in specifying the kind of music added to the film and to the amount of film that needed 'copying'. A mistake on my part
They did exactly what they promised. Everything went smoothly with updates at every stage. We now have a very watchable film of our wedding which was 46 years ago. An excellent quality service at a reasonable price. Highly recommended.
Firstly, the service was excellent, with an update given on the progress of the order and a clear delivery date. Advice was given on the quality of the film submitted before being worked on and the fact that it needed to be cleaned. The result was superb. I cannot fault Alive Studios.
Excellent service - highly professional and reliable. I was really impressed with the communication from Alive Studios from start to finish. I really felt I could trust them with precious material and they did a great job transferring from 8mm cinefilm to 4K. I would definitely use them again and highly recommend them.
Kept me updated as the order progressed through the various departments. Very pleased with the end product.
The service is excellent and I am delighted with the results. The only comment I would make is that it might be helpful for customers to know how much of a bill they are running up, so that they can pause the process if the bill is getting too big.

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