Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Alive Studios
Alive Studios



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
It took a while to receive my Single-8 films being treated but I was very pleased with the results. I have used this company on previous occasions and would recommend them.
The service was good and I am pleased with all aspects. The award of 5 stars is vastly over used, but I was tempted.
I cant complain with the service really yes i would have liked them long before with the time it took but i understand what the procedures are and how bad or good the cine films were in, but overall i'm pleased with the service
Superb service from beginning to end. The process took about 5/6 weeks, throughout I was regularly updated on progress and the finished result is excellent - better than I had imagined. The *** service is brilliant (I'm running out of superlatives here!), very user friendly and the perfect springboard for preparing to edit the files. Alive Studios are not the cheapest but their reviews were very positive, the website is very easy to navigate, informative and presents an overall impression of excellence, as has been proved by the finished product I received. I have some more tapes to be digitised and they will be on their way to Alive Studios after Christmas.
*** and her team excelled in the challenge of digitising and remastering a selection of 35mm slides, cine films and video tapes at short notice ahead of the Christmas holiday which we are so looking forward to sharing with our family! We previously had a video tape of our 1990 wedding digitised by a local company, and it is apparent from the comparative quality that it pays to spend a bit more and let the professionals take care of your family archive! Thank you ***!
The ordering/ payment procedure seemed to go adrift in the later stages; not knowing if an order had gone through or not.. Films collected ok, alive studios processed films pretty quickly. pleased with results courier company had three attempts at delivering. overall took a week, courier feedback poor.
Good service and responsive to customer contact..

Let down by couriers DHL who have been unreliable on 2 occasions
We had vhs cassettes damaged by flooding. Alive studios have worked their magic and yesterday I sat and watched their edited, cleaned up digital version. I am so delighted as we have our precious memories back again.
Great communication.
Great customer service
it took a while to complete but the results were far better than my expectations, they also disprove the old adage about silk purses and pigs ears.
I was kept well informed and a special effort was made to get the finished film to me earlier than the norm. The staff were very helpful at all times. and the online process easy to follow.
I would recommend this service to others but I would advise them to take more care than I did in specifying the kind of music added to the film and to the amount of film that needed 'copying'. A mistake on my part


The eKomi Seals