Certificate

Alive Studios offer a very professional service from pickup of films to the delivery of the digitized files; things I liked about the service
1. Courier pick up arranged for me.
2. Informed when films arrived.
3. Kept informed of progress.
4.usb containing files in presentation box plus gift.
5. The quality of the digitized films was stunning.
I will use their services again and would definitely recommend them to others.

Good service, competitively priced. I think I would have liked the 4k service, but felt it was alittle out of price range

Very satisfied with everything and pleased with the result.
Good communication throughout the process to ensure it was done to my specifications.

Very satisfied

Really good transfers of old film

Everything very organised, and well done to keep customer in the loop at stages of digitisation.
I had a tricky situation --- ordered from one country, delivered to another.
The only thing that let me down was your logistics company, dpd. They sent me a text saying a one hour window they would deliver, but ended up having to wait another 7 hours until delivery could be made.
*** was helpful to try to resolve on the day. But maybe look at other shippers?

My concerned was sending off an irreplaceable family video, never to be seen again. Alive Studio's website content gave me confidence it would go well. True to their word they arranged secure collection, notification of receipt, and the stages of processing. In addition the content of my betamax tape was almost unviewable on my recorders but Alive Studios managed to recover the 35 year old content, probably to the original quality.

Fantastic service. Initial contact with a very friendly and helpful member of the team who talked me through the options and explained the process for digitiseing our clone film.
I am very pleased with the result, the converted films are much better quality than I hoped for.
We love the on line service which allows us to easily share the films with family.

Not sure I could improve the service possibly trying to reduce the price would always be welcome

Great communication throughout. Asked for an overscan which wasn’t an option when ordering, they agreed to do so which was good of them. Thank u and I would 100% recommend the service.
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