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Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Alive Studios
Alive Studios

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Customer reviews - From Customers for Customers

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Hi, I am very impressed by the quality of the conversion, my only concern is that my films and the digital copy were sent to the wrong address even though my address was on the order form and my envelop to you. It was purely by chance that I managed to catch the DPD driver after he had delivered it to the address on the envelope and was able to retrieve it, otherwise it would have been lost. I suggest that a check of the return address is made that is not reliant on a postcode finder. I live at *** which has the same postcode as *** which is where it was sent.
The order and collection service was pretty simple to follow and worked well. I received regular updates about the stage that my order had reached which was very reassuring. The originally quoted completion time was quite long at 12 weeks due to a reassuringly heavy workload, but they managed to reduce that considerably. Before I got my memory stick, I enjoyed using the Karishma cloud services to remotely share 36 year old videos with my sons who were 3 and 6 at the time the videos started. There were a couple of issues with adding descriptions onto the cloud but *** responded very quickly with some good advice and initiated a bug fix that was carried out in a few hours. That's what counts for me, good after sales service. *** can be Chromecasted from any of my devices.

After getting my tapes and USB stick, I copied the 43GB onto my laptop and smartphone and AFTER installing the recommended *** VLC video player programme and Android app, the results are spectacular. From my phone I can either watch it direct or Chromecast it onto my large TV. The laptop needs a long HDMI cable at the moment for the same results

The results are truly astonishing not only is the picture far better than from the old video recorder, but the sound which was the Achieves heel of the old Beta as system is also really loud and clear. They have also removed those blank bits which can occur when you record over previous recordings. I may not even bother to edit any further.

To summarise, I am so glad that I chose to pay extra for this premium service. My old videos are now so much better and more accessible. They have already given me and my family so much pleasure and I am looking forward to sharing excerpts with my featured friends.

***
Fantastic serviice, very easy to understand the process of the film sent to them,kept you apdated on a regular basis. Wonderful result of cine footage, very happy with everything, would highly recommend.




very satisfied
Professional, friendly, easy to use service, great results. I would definitely recommend you.
I found the whole process very smooth and your website was very clear.
The customer support was excellent.

I think it would be helpful to have the info about 12 week delivery time visible earlier. I think this only became clear after I had placed the order.(but perhaps I had missed it.)
good quality & service
Not the cheapest service available but very efficient in communicating the progress of your order. The Video conversion was delivered promptly and the quality is good. Our precious Video was collected and returned by Courier which is definately an advantage over competitors. Highly recommended.
Fantastic service from start to finish & I was kept well informed of the progress from my film being collected until I received the finished product a week later. I found an old cine film from 1957 amongst my late mother's possessions and having no idea what was on it took a gamble on having it digitalised. Saw the cheap options whilst researching on the internet but realised that with what could be a film with precious memories on I didn't want to risk possibly ruining it.I made the right decision in choosing alive studios. I now have the film back plus stills (which were worth doing for £*** extra) and I am absolutely thrilled with the result. A huge thank you to alive studios for a memory that the family will treasure for many years to come as we now have a short movie clip of my late mother, the only film we have. Thank you.
What was important was the safe collection and return of the original film. This was followed by the regular contact by the company to report progress.

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