Certificate

First time purchase of a small grammage bar.
Speed and efficiency of delivery all good, as was help from the telephone service team before I ordered.
Was surprised at relatively poor condition of the sealed card; plastic edges peeling, generally unclean, dust under the peeling edges. Looks tatty.
This was a gift for a new - born child and I purchased the presentation box as well, thank goodness.
Maybe the question "is this a gift?", added to the order form, could result in a cleaner one being picked by the packer?
I do realise that everyone may then jump on that button so I suppose it's a difficult issue.
But overall I was disappointed as I had to hand over a scruffy present.
I and her family plan to add bars to her holding at future birthdays and I will make extra effort next time before purchase.