Certificate

Everything on your website was excellent. My only slight criticism is that I ordered a presentation box for my sovereign as it’s a gift for someone else. Although two colours were available ie black and red, you could not fill in a preference. Just a small detail that could improve the experience. In reality I would have preferred red but couldn’t show that preference. Unluckily I got black. However the present box does enhance the gift

No improvement needed and I would recommend

Absolutely fantastic company. Was notified on every update from receiving my order to delivering to my home and received it alot quicker than expect. Will definitely be buying more from these guys. Thanks again

Good products at reasonable prices

Easy ordering and efficient service

Excellent

The only problem was trying to pay by debit card. When I had finished the transaction apparently satisfactorily it came back demanding I joined something called sage. I know nothing about sage and didn't understand what was wanted and certainly wasn't going to have anything to do with sage. The transaction failed so I had to use bank transfer. In the past my debit card has always worked with verified by visa, but not with your site. This will make me more inclined to look at other suppliers as debit card is easier than bank transfer. Other than this the service was excellent having finally succeeded in placing the order.

excellent service. I had too contact the company direct and dealt with a very professional young lady who was able to help advice and process my purchase. Price of gold compared to other companies was very good, a real bonus

Efficient, effective and speedy service.

Brilliant if this company was a precious metal it would be GOLD!!!