The Gold Bullion Company customer reviews - Rating: 4.9 from 154 customer reviews and experiences for thegoldbullion.co.uk

The Gold Bullion Company

Buy Gold Bullion, Silver, Platinum and Palladium online with your debit/credit card or bank transfer. Collect your order in person from our central Birmingham office or choose to buy gold online and use our secure and fully insured next day delivery service.

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The Gold Bullion Company

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Partner ID	XGH2EUG8AJUT253
Status	valid
Total Reviews	9373
Last Updated	2019-12-12T18:40:26+00:00 2019-12-12T18:40:26+00:00

Address	The Gold Bullion Co. Innovation House, 410 Stafford Road, Wolverhampton WV10 6AJ
Website	thegoldbullion.co.uk
Contact	Tel: 01902 623259 Email:
Authorised representative	The Gold Bullion Co
Recommend

4.9 / 5

Total reviews: 9373

Calculated from 154 customer reviews (last 12 months)

Positive 99.57%
Neutral 0.23%
Negative 0.19%

Total reviews: 9373

Calculated from 154 customer reviews (last 12 months)

99.57%
0.23%
0.19%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Totally satisfied with prompt, discrete delivery of the ordered items, which are interesting and beautiful.

5 / 5

Excellent and prompt service

5 / 5

Have always found the customer support exceptional inc. follow up phone call/emails. Very fast efficient service .

5 / 5

great service!

5 / 5

Great service.

5 / 5

I have used The Gold Bullion Company for 5 years now and they are very easy to deal with and very reliable. A pleasure to do business with and no issues at all

5 / 5

Good service

5 / 5

Fast, efficient service. What more could I ask.

5 / 5

👍 good

4 / 5

Excellent service but would like the option to order over telephone. Telephoned for help as I made mistake and lady was super helpful but said she could not take order over phone.

4 / 5

Thank you for taking the time to review our business, we are delighted that you consider the service that you received to be excellent and that our staff were helpful. To address your comment about ordering over the telephone, we would like to clarify that we are unable to set up orders to be settled by card payments over the telephone. We can set up orders over the telephone to be settled by bank transfer . The reason for this is that card payments for products in our industry are, sadly, a major target for fraudsters and our security arrangements and processing systems have to comply with enhanced card processing rules. This system actually protects the customer as well since we never see your card details. Taking card payments by telephone would compromise that system. Please call us if you experience any further issues when paying for an order by card as most problems can be rectified by our staff. Your thegoldbullion.co.uk team

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Customer reviews - From Customers for Customers

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