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Amazing company. Nothing was to much trouble

Always get excellent service from the Dyslexia shop. Goods are of good quality and usually arrive before expected. Will defiantly recommend this site

Great price point
We ordered Medium/soft for our 7 year old with recommendation from his OT. Unfortunately it was harder than expected. I called and was advised to send back for an exchange.
Given Covid regs, I was advised that the already handled putty would be donated to a local school.
I suggested donating to my local school and would have preferred this than sending if back.
Other than that minor point
Service was great 👍

Easy website to use and quick shipping. Highly satisfied with the service

Really excellent service - delighted.

The purchase was delivered promptly the next day.

I was please to be ordering my book through the Dyslexia Shop. Felt morally much better that ordering from Amazon, and initially their communications felt more personal an customer friendly.

However, I ordered an item was told that it wasn't in stock and that they would send it when available. I told them I was willing to wait. Then one day I noticed they'd refunded me for my order without informing me that they had cancelled my order and weren't going to be sending my order.

Needless to say, felt quite disappointed.

Was very easy to find what i wanted and to order but email with order tracking didnt work and parcel turned up same day received an email to say had been dispatched.

i was a bit disappointed that you were out of stock on a couple of items but i will try again.

Really quick delivery and excellent products.