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4.6  /  5

Calculated from 33 customer reviews
(last 12 months)
Total reviews: 187

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    A great tool to add to our current marketing campaigns.
    An easy to use dashboard that allows a wide range of customisation.
    Lots of companies out there to chose from from text message marketing, but very happy we chose Textburst.
    on 2016-12-02 at 19:56
  • Customer review

    /  5
    Absolutely terrible site, paid £12 for 10 text messages. Will never go on there again!

    Comment from :
    Thanks for your feedback and I'm really sorry to hear you haven't had a positive experience using Textburst.
    The cost of sending is 5p per SMS. I can see you purchased a Textburst long number in order to receive replies, these are £5 to set up and £5 each month for the line rental, this amount was deducted from your credit. You can cancel your Textburst long number at any time under the 'Received' tab. If Textburst isn't the right service for you please send a quick email to and I'll arrange a refund right away for you.

    Once again really sorry to hear you aren't pleased with the service and I hope this helps to clarify. please let me know if you have any questions.
    Many thanks,
    on 2016-12-02 at 19:31
  • Customer review

    /  5
    great service.
    on 2016-12-02 at 19:22
  • Customer review

    /  5
    Good and v useful
    on 2016-10-21 at 09:22
  • Customer review

    /  5
    There should be the possiblitily of putting the same customers under different groups in my account.
    Comment from :
    Hi, thanks for your feedback. Adding contacts to different groups is a feature that is available with Textburst :) To do this click in to the contact and select the different group/s you wish to add them to from the dropdown. Alternatively, just include the same contact/s when bulk uploading in to different groups. Hope this is of help and please get in touch if you have any questions or if you'd like any help with this (just email us at or call 0161 359 3100). Many thanks, Ellie
    on 2016-09-23 at 15:29
  • Customer review

    /  5
    Textburst really helps me to keep track of my clients and avoid me making mistakes while keying in the new phone numbers as I can easily import them from a spreadsheet. Love the option to save various templates too - such a timesaver!
    on 2016-09-15 at 22:22
  • Customer review

    /  5
    somewhat difficult in trying to make payments originally otherwise good service
    Comment from :
    Hi, thanks very much for your feedback. Sorry to hear you initially had trouble making an online payment. Please get in touch (email or call 0161 359 3100) if you have any further trouble with this and I'll investigate for you. Many thanks, Ellie
    on 2016-09-10 at 08:57
  • Customer review

    /  5
    Signing up and getting started was easy, the customer service staff were available and helpful and the service itself has improved the way we communicate with clients. Would recommend.
    on 2016-09-01 at 12:15
  • Customer review

    /  5
    The product is very good. An improvement would be to allow the custom 'From' address to be saved for reuse when sending from message templates.

    Custom service is excellent. This service was recommended by a major player in outsourced IT services and I am very pleased with it as well.

    I would recommend it to others.
    on 2016-08-24 at 15:14
  • Customer review

    /  5
    New to Textburst, not long discovered! Its just awsome for a business like ours to use to keep our customers & clients up-to-date!

    Defo a must for any business with a large list of customers & clients.
    on 2016-07-15 at 10:19

  • Address:

    Mediaburst Ltd
    Studio 18,18 Hilton street
    M1 1FR, Manchester

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    Tel: 00441625588620
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  • Last Updated:
    2016-12-02 at 19:56
  • Michael Ambros
    eKomi CEO

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