Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!




Customer reviews - From Customers for Customers

  • Review Given Date
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  • Review Given Date
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  • Rating
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Very happy with the order procedure, the delivery, customer support, installation of the ladder and would recommended your product to others.
Brilliant service and could not expect anything better.
Order was correct, fast and in perfect condition. Delivery driver was polite with good communication.
Windows were a great price and quality was brilliant.
Definitely recommend Sunlux based on my experience.
Everything came alone, very well packed. But we haven't assembled it yet, as I'm waiting for the installer. I hope the product itself will be as great as it is visually😁
Poor quality, 2 out of 3 roller blinds that I purchased were broken! The fact that they were so expensive you would of thought atleast it would be good quality but no.
It was getting even more worse because once installing it was falling apart completely, plastics snapping and flying around everywhere. Absolutely poor poor quality not worth the money paid over £*** for blinds with built quality not worth £***.
With that kind of price tag you better of getting them ordered elsewhere made to measure!
I was recommended the Sunlux products as a good alternative to Velux windows by my builder.

All fitting etc. into a refurbished roof was fine, the windows look great.

My concern is regarding the website. Very helpfully a recommendation comes up for a flashing, so when I ordered 3x TLP78118, the recommendation for TL78118 came up, so 3x were correctly ordered.

When I ordered 1x TLP5578, the recommendation that came up was TZ5578. I should have realised it was wrong for slate, but my builder was with me and he didn't clock the discrepancy.

Unfortunately the packaging was pretty well trashed when the builder opened the package, i.e. before he realised the TZ5578 is for a tiled roof!

The upshot is that I have had to order separately a TL5578, costing me £*** incl P&P. And I have an unused TZ5578 which will probably end up in a skip!.
Very satisfied with the ordering online. Delivery was quick and without any problems.
Not given 5 stars as l have not fitted the window in yet. If all goes well with fitting good value for money products
Dear Sunlux,

The rating is reflective of the product which is awful, doesn’t sit well , light shines through and overall poor.
We had the windows fitted but the builder didn't tell us who supplied them. I rang *** and they confirmed we had their windows and also told me exactly which window blinds were suitable.
I ordered the blinds which was very straightforward and they arrived in two days. Fitting was very simple, the provision of positioning brackets on the fitments meant no measuring and no mistakes! The blinds went up easily,fitted perfectly and look like a very professional job.


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