Stone Superstore customer reviews - Rating: 4.8 from 655 customer reviews and experiences for stonesuperstore.co.uk

Stone Superstore

Limestone Tiles, Marble Tiles, Travertine Tiles, Granite Tiles & Porcelain Tiles – all in stock at StoneSuperstore. We are the UK's leading supplier of genuine premium quality natural stone tiles and fine Italian porcelain tiles. We are confident that nobody in the country can match us like for like! Not all stone tiles on the market are “premium grade” – compare and check for yourself with our free samples or visit our warehouse to see for yourself. Our premium quality tiles are backed by our 1st class service. Check our reviews!

Less

Stone Superstore

Less

Partner ID	D9T25W6Z3SWK76C
Status	valid
Total Reviews	1810
Last Updated	2019-11-14T12:32:12+00:00 2019-11-14T12:32:12+00:00

Address	Stone Superstore Ltd 260-268 Chapel Street Manchester M3 5JZ
Website	stonesuperstore.co.uk
Contact	Tel: 0161 277 6850 Email:
Authorised representative	Will Furniss
Recommend

4.8 / 5

Total reviews: 1810

Calculated from 655 customer reviews (last 12 months)

Positive 95.86%
Neutral 1.6%
Negative 2.54%

Total reviews: 1810

Calculated from 655 customer reviews (last 12 months)

95.86%
1.6%
2.54%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Delivery was 2 days late from the agreed time and day. When the tiles were delivered I started unloading the tiles, when I got half way through unloading the pallet of tiles I noticed there was damaged tiles, I contacted the supplier and gave photos etc. I was replied with as I didn’t sign for them as damaged (which was impossible to know about any damaged tiles because they were in the middle of the pallet) basically stone superstore won’t replace them, this is ridiculous because I spent a lot of money on the tiles and I was very patient and understanding when the deliver was over 2 days late. Poor customer service

1 / 5

Great service. Website easy to use. Speedy delivery of samples. Impressed with services

5 / 5

friendly staff helpful good knowledge of the tiles I ordered .arrived undamaged.will use this company again

5 / 5

From the selection of samples to the delivery of the final chosen product your service was excellent. Thank you.

5 / 5

Very helpful and. Very prompt delivery.

5 / 5

Finally found the tiles I wanted but at £*** delivery fee, was very disappointed.

1 / 5

Thank you for your review.

We sell the limestone tiles you were interested in at the cheapest prices in the country and only charge delivery at the cost we are charged by the delivery companies we use. The amount of tiles you wanted to order would need to have been delivered on two pallets and the delivery cost quoted is what we would have been charged.

All in all, you could not have got these tiles cheaper anywhere else even taking account of delivery charges.

Sorry you didn't order from us, but a 1-Star review?? Your stonesuperstore.co.uk team

A good efficient service.

5 / 5

Super price & service quality product

5 / 5

From selection, ordering, through to delivery the service was excellent. The staff were very helpful and nothing was to much trouble. the goods were very well packed to ensure no damage.
We are delighted with the service provided by the Stone Superstore team and would, without any hesitation give them our highest recommendation.

5 / 5

The service was excellent but did not receive phone call from courier 1 hr before delivery

4 / 5

Certificate

Awarded the eKomi Gold Seal of Approval!

Customer reviews - From Customers for Customers

The eKomi Seals

What is eKomi?