Certificate

We used Bel Air Gallery to source a beautiful handmade Steiff teddy bear following the birth of our Goddaughter. The website was very easy to navigate and ordering couldn't have been simpler. The beautiful bear arrived just over 3 weeks later, which we were very impressed by given that it was handmade.
The bear has been carefully wrapped and packaged so as to keep it safe in transit and the team from Bel Air Gallery e-mailed me directly to confirm that it was on it's way and had been dispatched prior to the automatic dispatch e-mail.
Thoroughly impressed and would recommend to everyone looking to source a Steiff bear. I would happily buy again from the Bel Air Gallery team.

I was pleased with the ease of ordering and the speedy delivery and also the packaging. So no suggestions for improvement!

I was, as always pleased with the product and delivery. However, I was disappointed with the plain gift box received. The one I ordered previously was far more colourful

Happy with the Bel Air service which included a late addition of a gift card into the package when I phoned which was appreciated. The only thing I would say, & this is for Steiff, is that initially I thought my bear didn't have the crystal cross in its ear. It is very very small and I had to move the fur on the bear's ear to even find it. So Steiff, this would have been better a little larger....

Excellent service in all departments. Would highly recommend to others.

Honey bear arrived very promptly. No issues at all.

Fantastic service from first ordering to the delivery of the bear. Thank you.

Bel Air have provided me with 96% of my wife's Steiff bear collection - which is pretty sizable. The most recent purchase was for a rare Luke Skywalker Bear. *** kindly pushed my order through quickly to coincide with my wife's birthday - she was ecstatic (her words) - honestly one of her favourite bears in the collection. Bel Air and *** - thank you so much for your bear service!

We have used Bel Air for a few years now and always had great service . We are always informed of new releases from Steiff . A couple of times we contacted the company about pre orders we have made , we have always got a fast response.
We will use them again.

The selection, ordering and confirmation processes were excellent. The delivery.time was very quick. I would certainly recommend them.