Sparkling Direct customer reviews - Rating: 4.9 from 931 customer reviews and experiences for sparklingdirect.co.uk

Sparkling Direct

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Sparkling Direct

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Partner ID	C5C1D4186D61610
Status	valid
Total Reviews	6789
Last Updated	2022-08-10T07:47:17+00:00 2022-08-10T07:47:17+00:00

Address

Allum Ltd t/as Sparkling Direct

Unit 15 Semington Turnpike

Trowbridge BA14 6LB

Website

sparklingdirect.co.uk

Recommend

4.9 / 5

Total reviews: 6789

Calculated from 931 customer reviews (last 12 months)

Positive 96.83%
Neutral 1.15%
Negative 2.02%

Total reviews: 6789

Calculated from 931 customer reviews (last 12 months)

96.83%
1.15%
2.02%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2022-08-10

Ordered a bottle of Champagne and chocolates from Sydney Australia for delivery 26 hors later to Devon in the UK... Sent no worries, received on time with no hassles! 10 outta 10! Good on Ya Sparkling Direct!

5 / 5

Following an order made on 2022-08-05

Your name rather suggests that the gift is of sparkling wine. My cousin hadn't opened the box so thanked me for sparkling wine which might prove to be a disappiontment when they do open it to fine they have got quite ordinary red wine.

Just a thought.

5 / 5

It is the first time that we have received this feedback but we are quite sure that the recipient will not be disappointed when they open and taste your gift.

Our company was established in 2002 and did originally deliver Champagne gifts but has grown over the years to meet the demands of our customers and our gift selection now includes a wide range of Champagnes, Wines and Spirits. Whilst our name may no longer describe all our gifts, Sparkling Direct has become known as a company that can be trusted to deliver special gifts for those special occasions, and that is worth keeping.

Thank you for your order and your thoughtful feedback. Your sparklingdirect.co.uk team

Following an order made on 2022-08-06

Brilliant service!! I got the date wrong for my delivery, gave a quick call on the helpline no problem delivery date changed. My friend was delighted with her balloon and Prosecco. Would definitely recommend.

5 / 5

Thank you. So pleased we were able to help - it was no problem to amend your order. Your sparklingdirect.co.uk team

Following an order made on 2022-08-06

I am more than happy with the service provided. The order procedure is very easy to follow and I was kept up-to-date with the progress of my order. This is the second time I've used your company with great success and will most certainly recommend you to others.

5 / 5

Thank you for your orders and your kind comments and recommendation. Your sparklingdirect.co.uk team

Following an order made on 2022-08-03

Fabulously efficient service and hassle free.
The champagne arrived as my sister was opening her cards and gifts. Perfect timing!

5 / 5

That is so great to hear - Brilliant. Thank you. Your sparklingdirect.co.uk team

Following an order made on 2022-07-23

Disappointing the Helium Balloon I inflated ! No nice surprise.

4 / 5

We are so very sorry to hear that the balloon had deflated during transit which may be due to an imperfection in the balloon or damage during transit.

We would always encourage our customers to let us know immediately if there are any problems so that we can rectify the problem and if necessary send a replacement urgently. Your sparklingdirect.co.uk team

Following an order made on 2022-08-05

Smooth process from start to finish, great choice of products, excellent value for money, great communications and delivered as promised.

5 / 5

Thank you - so happy to hear that you were pleased with our gift selection and service. Your sparklingdirect.co.uk team

Following an order made on 2022-08-05

I have used Sparkling Direct on several occasions. All deliveries have arrived on time and the recipients have been delighted with their gift.

5 / 5

Thank you for your continued custom. We are delighted that you are so happy with our service. Your sparklingdirect.co.uk team

Following an order made on 2022-08-05

None

5 / 5

Following an order made on 2022-08-05

I made a mistake with my order - called up phone answer immediately and sorted in no time. Would recommend and use again.

5 / 5

Thank you fo ryour order and review - we are happy we were able to help you amend your order. Your sparklingdirect.co.uk team

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Customer reviews - From Customers for Customers

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