Certificate

Yes, I would recommend Sparkling Direct to others.

Everything was very easy and the lady that helped me on the phone could not do enough

Efficient service.

the order process was easy and the communication was excellent. Delivery was on time and photographic proof sent. Only thing that was a bit disappointing, was the balloon that was to pop out of the box, was almost deflated, not sure if it was because it was held in storage over the weekend before delivery. In saying that, I would order through your company again.

No problem with the ordering process at all and it's good you can select the delivery date.
However, the delivery information from the courier said 'delivered and signed for' which in fact meant 'dropped and left'. The item was there for 24 hours before the recipient received it, during which time it could easily have been stolen. Not appropriate for items of this value.

Thank you for awesome service!!!

The order procedure worked well. One area where I would suggest an improvement is in the automated address fill based on postal code for the credit card information. I live in the United States and the form didn't recognize my zip code but still did its best to find a UK address that matched. Eventually I found I had to start at the bottom of the form and fill in the address in reverse to get it to take. This was annoying at the time.
The corresponding look-up for the recipient's delivery address worked well. He is in the UK.
The notification that the delivery had been scheduled was much appreciated.
The gift was delivered on time and in perfect condition. I also appreciated the note that it would have been delivered to a neighbor with a card left at the recipient's address if he had not been home.
I would definitely recommend this service to others.

Great service!

Great service!

Found what I needed and it was delivered in less than 48hrs when ordered on a Sunday, brilliant service where I could easily track the item. Presentation was impeccable would certainly use order from here again