Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Sparkling Direct
Sparkling Direct

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Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
This was a special gift and the recipient was delighted.
I’d definitely use this company again.
Excellent, many thanks
My initial experience with ordering was great - no issues. Unfortunately it went wrong as you sent an alternative bottle of Port to the recipient and there was no communication to say this was happening - otherwise I would have cancelled or chosen an altenative. When I contacted you to let you know about the disappointment, you couldn't have done any more than you did. You acknowledged the issue, apologised and rectified the issue without question. You sent a replacement gift the next day - so I cannot fault you on that at all. I will use you again just for the level of good customer services, hence the 4 stars.
Great service and price, delivered as stated will definitely use again.
Excellent service and gift received on time with great delight!
The service, product and delivery all exceeded expectations, thank you
Website was very easy to use, good range of wine-based presents, and flexible delivery available. Item chosen arrived on time and in good condition. I received updates through the delivery time period. Would definitely use this company again.
Faultless service.
Easy to order and timely delivery
You really go “the extra mile” thank you; when a recent recipient of a gift wasn’t around when several unsuccessful attempts at delivery were made (I hadn’t got/provided a phone number) you kept me in the picture ... I got the phone number and you phoned the recipient to ensure a delivery date/time suited him. Thank you. He was thrilled with the wine as well as the personal service. Thank you!

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