Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Smarter Cover
Smarter Cover

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Customer reviews - From Customers for Customers

  • Review Given Date
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  • Review Given Date
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  • Rating
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The agent I spoke to, ***, and took a policy with was extremely professional. He was friendly, talked about our home lives together with no pressure to buy anything. Ran through the questions as painlessly as possible. The only thing I *could* find fault with was the original quote was £*** a month, once it had been run through Legal & General system it came back as £*** something. A minor discrepancy you might say BUT over 25 years it will start to add up. Barring that fact it was a nice experience calling for a product that I already had decided to buy. 9.7/10.
The whole process was very efficient.
I thought that Emma was friendly and managed to ensure I received the very service.
This is a excellent service and I would recommend to all my family and friends and they were very nice and helpful to speak to and it was very quick.
No need for improvements I spoke with the loveliest member of your staff ***, she explained everything to me and I was delighted with the end result. I would definitely recommend this company to others
OK

They were very helpful in every aspect and they talked you through everything you needed to know
The guy I spoke Mr *** was not friendly, helpful and professional. He interrupted me various time during call and did not allow me to talk in friendly environment. His target and goal was to sell me insurance policy. PLEASE listen telephone call (our conversation) sometime he did not even let me complete or finish my point. This is the only reason I cancelled my cover with Smarter Cover. Not happy customer.
First contact was quick and easy, had a call back from Callum .
Callus was excellent at his job ,how he explained everything and found a policy to suit me.
Callum then called back to arrange my partners cover, again straight forward put him at ease .
Definitely recommend the company if all your advisors are as funny and helpful as Callum.
Excellent friendly service Thankyou
I was very pleased by the friendly, professional and helpful guidance and support by the knowledgeable call handler w

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