Awarded the eKomi Bronze Seal of Approval!
Awarded the eKomi Bronze Seal of Approval!
Shop-Equip Ltd was established in 1989 to provide commercial catering and retail equipment from leading manufacturers direct to you at the best possible prices and with outstanding customer service.



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
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  • Rating
    (highest first)
  • Rating
    (lowest first)
Mark L
We had a few issues, with a faulty product and the delivery/ collection service. However *** in Customer care was extremely helpful and resolved our issues promptly.
Ian S.
The service hasn’t been great you sent the wrong item and I am still awaiting the correct one.
Mrs Angela Reid
Satisfied generally.
Mary-Anne W
Outstanding service. My items were well packed & posted promptly. I would certainly recommend the company to others. Thank You
Keith J
*** I placed my order on the 12th April & received email confirmationon.On 18th I phoned to be told that you would ring me back as to why no delivery yet- you didn’t.*** rang today!
Michael B
The delivery driver was not very polite when we started to examine the package and the item, he just wanted a signature no matter what
Andriana c
The service from your company was very good. The freezer that I bought was good value for the money however, my company have just ordered another from you with a higher spec. We need lights for show!
Stephen S
I ordered the fridge for the shop with next day delivery and it turned up mid day the next day. The delivery guys unpacked it and offered to install it in the space allocated in the shop. Great job.
Sanesh V.
First of all the delivery took more than the time that I expected. It was 12 *** boxes costs me about *** in total. The delivery I placed on 6th April and I got it on 17th. Still not complete.
Shop-Equip Thank you for taking the time to send in your review,Unfortunately this item was showing as in stock, as we had not been notified of any stock issues by our supplier.I apologise for any delay that may have been caused through the stock issue. I have also chased up the shortage you mentioned and apparently this was delivered and signed for on the 17th April.Adrian Rickersey Director Your shop-equip.com team
J. hutchison
Delivered on time, crew were polite and efficient
Called before delivery as advised.
Fridges were immaculate and undamaged
Shop-Equip Thank you for your very positive feedback, I will pass you comments on to all concerned.Adrian Rickersey Director Your shop-equip.com team

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