shoebrandstore.co.uk customer reviews - Rating: 4.4 from 30 customer reviews and experiences for shoebrandstore.co.uk

shoebrandstore.co.uk

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shoebrandstore.co.uk

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Partner ID	41F925A617329E9
Status	valid
Total Reviews	286
Last Updated	2025-11-26T19:15:00+00:00 2025-11-26T19:15:00+00:00

Address

Mechthild Brune GmbH

Vossstrasse 206

45966, Gladbeck

Website

shoebrandstore.co.uk

Recommend

4.4 / 5

Total reviews: 286

Calculated from 30 customer reviews (last 12 months)

Positive 91.61%
Neutral 2.1%
Negative 6.29%

Total reviews: 286

Calculated from 30 customer reviews (last 12 months)

91.61%
2.1%
6.29%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2025-11-26

Great company. I’m delighted with my boots. Efficient service. Thank you

5 / 5

Following an order made on 2025-10-01

YOUR service was flawless, thank you. I would recommend you to anyone - but please be aware that Royal Mail let you down by failing to deliver on time or to keep me informed. That part was not your fault at all and now it is resolved.

5 / 5

Following an order made on 2025-10-01

I just want to say that your quality of service is excellent and very affordable I look forward to doing business with you again I will recommend you to anyone thank you very much

5 / 5

Following an order made on 2025-09-22

I love your shoes.!I first purchased them when I was in Berlin and I would order them online. I thought the recent sandals I was purchasing were from a UK Mephisto site. Unfortunately I was wrong and had to pay £***extra for the sandals, I will only buy again if I find a UK distributor.

3 / 5

Thanks a lot for your feedback. We are very pleased that you like Mephisto shoes. As a German retailer, we unfortunately have no influence on the imposition of customs duties for deliveries to the United Kingdom. You can find all necessary information on this topic in our online shop under ‘Brexit information’. If you have any further questions or concerns, please contact our customer service team by email. Your shoebrandstore.co.uk team

Following an order made on 2025-09-22

Great shoes Grea

5 / 5

Following an order made on 2025-09-15

efficient and helpful

5 / 5

Following an order made on 2025-08-21

I was impressed by how easy it was to make this purchase from Germany (I am in UK) and how quick the delivery was. I will definitely recommend you to others.

5 / 5

Following an order made on 2025-08-14

Absolutely appalling company.
I paid £*** for sandals for my holiday on 13th August. They did not arrive. I emailed and told was charged the wrong duty: sent a customs form to fill up and pay more. This was your fault not mine. If I don't pay the goods will not be delivered! In 2 days its on FB et

1 / 5

Thanks a lot for your feedback. Due to Brexit the regulations for taxes for orders from EU to UK have changed. You can find all necessary information on this topic in our online shop under ‘Brexit information’. As the order has a net value over 135 GBP, the customer is responsible for all VAT payments, fees and payments of duty. If you decide not to pay the invoice, the parcel would be automatically be returned to us and we will give you a full refund of the amount paid. We kindly ask for your understanding that we do not have any influence on when the parcel would be returned to us. If you have any further questions or concerns, please contact our customer service team by email. Your shoebrandstore.co.uk team

Following an order made on 2025-08-14

Good choice and sale price and quickly received

5 / 5

Following an order made on 2025-08-14

Excellent well fitting and comfortable shoes. Excellent service. Arrived quickly from Germany to UK.

5 / 5

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

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