shoebrandstore.co.uk customer reviews - Rating: 4.4 from 41 customer reviews and experiences for shoebrandstore.co.uk

shoebrandstore.co.uk

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shoebrandstore.co.uk

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Partner ID	41F925A617329E9
Status	valid
Total Reviews	310
Last Updated	2026-07-03T05:39:37+00:00 2026-07-03T05:39:37+00:00

Address

Mechthild Brune GmbH

Vossstrasse 206

45966, Gladbeck

Website

shoebrandstore.co.uk

Recommend

4.4 / 5

Total reviews: 310

Calculated from 41 customer reviews (last 12 months)

Positive 91.29%
Neutral 2.26%
Negative 6.45%

Total reviews: 310

Calculated from 41 customer reviews (last 12 months)

91.29%
2.26%
6.45%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Following an order made on 2026-07-02

I’m happy to have my wonderful boots sent from Germany but the custom charge is terrible!

5 / 5

Following an order made on 2026-07-02

Fabulous sandals but fiercely expensive. Do not like the extra import tax

5 / 5

Following an order made on 2026-06-24

Why are Mephisto allrounder vitesse trainers not available anymore?
I had to return the sandals I bought recently, as they were too small. I found the return process extremely complicated!
Would have been so much easier if you had just sent a QR code.
Thank you.

3 / 5

Thanks a lot for your feedback. We offer a small selection of Allrounder lace-ups Vitesse in our online shop. Furthermore, we intend to optimise our processes as much as possible, so thank you for letting us know. All the best. Your shoebrandstore.co.uk team

Following an order made on 2026-06-24

Very good and would recommend you for Mesphito products

5 / 5

Following an order made on 2026-06-16

My delivery arrived in time lived my purchase and the staff when I rang with a query were amazing

5 / 5

Following an order made on 2026-06-16

Fast efficient delivery

5 / 5

Following an order made on 2026-05-06

I never received my order.

1 / 5

Thanks a lot for your feedback. We are very sorry that you have not received your order yet. Of course we will deal with your shipment and clarify the matter with you by email. Your shoebrandstore.co.uk team

Following an order made on 2026-06-01

arrived too late wasn't clear the purchase was coming from Germany along with addition import tax.

Mephisto shoes great - pity about the retailers website not been clear.

1 / 5

Thanks a lot for your feedback. We are very pleased that you like Mephisto shoes. As a German retailer, we unfortunately have no influence on the imposition of customs duties for deliveries to the United Kingdom. You can find all necessary information on this topic in our online shop under ‘Brexit information’. If you have any further questions or concerns, please contact our customer service team by email. Your shoebrandstore.co.uk team

Following an order made on 2026-06-01

Excellent service and brilliant price I love Mephisto rainbow shoes too

5 / 5

Following an order made on 2026-05-06

I was really impressed by the service received. Order placed, free shipping costs rapid delivery. An immediate response to a particular question I had was given. Overall a first class service. Thank you.

5 / 5

Certificate

Awarded the eKomi Silver Seal of Approval!

Customer reviews - From Customers for Customers

The eKomi Seals

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