Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!

Samurai Snow
Samurai Snow



Customer reviews - From Customers for Customers

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Every detail of our family snow holiday in Japan was perfectly organised; from super responsive emails to our endless queries before the trip from ***, our friendly welcome to the chalet by ***, the incredibly helpful details that were organised in advance, and even post-holiday queries. Definitely 5-star service from *** and the team at Samurai Snow. It was a once in a lifetime experience for our two families, and we couldn't recommend them enough!
*** was great and very efficient.
Fantastic service from kelvin. He made multiple changes to the itinerary and was super flexible as plans changed. We managed to book a holiday for 10 people in less than 2 weeks and got great sale prices on everything. I couldn’t be happier.
Very helpful service
Very quick responding, and very easy to deal with. A pleasure.
These guys are great. Prompt service. Plenty of options to choose from. Better than any travel agent in Australia. Thanks.
Perfect service! We booked our apartment in Niseko and the airport transfers with Samurai Snow. Kelvin our contact person is very friendly and helpful. He had answers to all my questions and works really fast. We are looking forward to February, when we will come the first time to Niseko. We will report in February, how it works there., but I´m sure it will be perfect organized.
Excellent personal service from *** to find the perfect apartment for me in Niseko. Would happily use again and recommend to others.
a very smooth process and enjoyable exerperience!
Customer service was excellent. *** gave satisfying accommodations and responded quickly. Thank you again!


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