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Awarded the eKomi Bronze Seal of Approval!
Awarded the eKomi Bronze Seal of Approval!
Record go rent a car EN
Record go rent a car EN

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Customer reviews - From Customers for Customers

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Perfect!
Guter Service. Alles hat zu unserer Zufriedenheit geklappt.
I found your service excellent. Some time since I booked with you, but other companies don't come up to your standard nor price.
Very friendly & helpful reception staff, a choice of make of car & no hidden extras.
Petrol money for the full-full option was refunded immediately.
Certainly to be used again & recommended
We are not satisfied at all. We booked a car at the cost of *** Euros. But we had to pay a total comfort recover at *** Euros, without asking us. That is really not what we wanted. We will never book a car with Record Go.
Great
*** brilliant and the service is great The one thing I have a little bit of trouble with is getting straight on to members club it appears like you have to join every time or it is me doing it wrong But it’s a great idear for your regular customers keep the good work up
I was very satisfied in all aspect of the car hire.
I have had bad experience with other car hire company’s at Alicante, it was refreshing to feel with a company where everything I read on the internet was exactly as was advertised. We are regular visitors to Alicante and would now always use Record.
There is no link to cancel via e-mail.
The telephone number from England is never answered.

Very poor

A total lack of communication.
Prise en charge et remise rapides! Aucun problème! Une machine bien huilée ! Top
The issue I’ve had concerns the “easy check-in.”
The issue date states my birth date! I thought this would be the date the contract starts, ie the date the car is hired? Unfortunately when trying tocahnge the date the latest year I could input was 2017. Not much use as we are now in 2018!!
So this easy check in that is provided to speed up the process for the customer doesn’t work.
Also, can’t find details of fuel terms etc. Poor!!

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