EN - rameder.eu customer reviews - Rating: 4.6 from 37 customer reviews and experiences for rameder.eu

EN - rameder.eu

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EN - rameder.eu

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Partner ID	LXBZ4LKXS2VA7UN
Status	valid
Total Reviews	352
Last Updated	2020-05-16T12:47:22+00:00 2020-05-16T12:47:22+00:00

Address	Rameder Anhängerkupplungen und Autoteile Am Eichberg Flauer 1 07338, Leutenberg
Website	rameder.eu
Contact	Tel: +49 36734 35 343 Fax: +49 36734 35 315 Email:
Authorised representative	Dirk Schöler, Stefan Bertelshofer
Recommend

4.6 / 5

Total reviews: 352

Calculated from 37 customer reviews (last 12 months)

Positive 96.31%
Neutral 1.7%
Negative 1.99%

Total reviews: 352

Calculated from 37 customer reviews (last 12 months)

96.31%
1.7%
1.99%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Thanks

5 / 5

I did'nt receive an email to tell me the order had been dispatched otherwise very good

4 / 5

Excellent

5 / 5

Excellent service. Good communication and goods arrived to UK on time as specified. Would deal with again in the future.

5 / 5

Prompt delivery even in difficult circumstances.
Will use again

5 / 5

Very good

5 / 5

high-quality

5 / 5

Horrible service!

A) On your website it says that your deliver using UPS but it is actually DPD

B) DPD says that it tried to deliver but the address is incorrect. My office is in the same building as both UPS Luxembourg head office, The Luxembourg Government Internet sercurity Services and 6 other companies.

C) When I go to the DPD website to change the delivery to at lest a DPD pickup location, the website ask for the barcode from the document that the Driver should leave at the door. But the driver never left any document. Because HE NEVER CAME!!!

D) There is not even a phone number for DPD Luxembourg to change my order to a pickup location

E) When I call your customer service they say there is nothing they can do and wait until Monday. But I have been waiting SINCE MARCH 5, 2020.

I will not be ordering from your company again!

1 / 5

Thank you for your evaluation. We apologize ofr the trouble concerning the delivery of your order. We send now with both senders, DPD and UPS. The transport company scanned discrepancies in the address. We forward your information today to the shipper and demand a correct delivery. Your rameder.eu team

Customer support is responsive and efficient, shopping is flawless and shipping is fast, I will buy again and recommend to anyone looking for quality parts at very good price!

5 / 5

All ok fast delivery and comunication

5 / 5

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Customer reviews - From Customers for Customers

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