Certificate

I am just happy with the helmet I have purchased.
Only slight adjust is would it be possible to have an extra large size as my partner could not fit the large size.

Fantastic customer service. Responded to my queries with good sound advice and went the extra while when I hit a small problem by providing some spares free of charge. Excellent.

I love my Quella and when I wanted new bars for it, Quella sorted me out. They were helpful and friendly on the phone and on email and dispatched fast by courier 🚚- new bars weren’t available which is a crying shame but they had a used set that were perfect and the exact style I wanted. Paid a bit more but they were wrapped in bar tape so no complaint. Shame they’ve moved from their spiritual home of Cambridge but I hope they continue to do good business and remain around for many many years to come

The parts ordered arrived as described and right on time.
One of the college called before shipping to offer assistance in applying the bar tape on the handlebar, which I found as very genuine act of kindness.
This was my first time ordering with Quella, but definitely not the last.

I feel it would need to improve the design for the handle bar. I got one my at few week ago and came with a bull horn and I find it struggle to get comfortable to hold the handle bar because the brake levers was too far narrow near the edge, my wider hand was difficult to handle with the brake. I just have ordered a new handle bar and put the levers near to the stem and more control for me to use the brake.

Happy with the flexibility regarding my adjustment, with the delivery and quality of the product. Slightly disappointed I had to pay extra for the drops v. bullhorns (I don’t think an extra payment was required last time, ~4 years ago). Many thanks

Soooooooo nice, it’s just a beauty, every picture every angle I see it from I’m like “ahh I love my bike” #blackonblack is the way 😍

Great wheels at a good price and fast delivery

Had 2 separate orders with Quella, a new bike for my son and some new bars and chain for my bike, very impressed with the quick turnaround and the way the orders were managed, keep up the good work and I’m sure we will be back again!