Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

Quella Bicycle Limited
Quella Bicycle Limited
British company Quella design single speed, steel-framed bicycles that are stylish in design, strong in performance and a reliable partner for the urban commute.



Customer reviews - From Customers for Customers

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  • Review Given Date
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Jesse P.
You guys did an amazing job getting this to me so quickly. The bike arrived with very minimal scuffs and well packaged. I've only had the bike out twice so far and both times I've had strangers comment on how much they like it. It's very out of place in the American midwest and that's a good thing. Thanks again for everything and for assisting me so much
Matt H.
I love that this is a uk company,
The bike looks great and handles great, the staff were exactly the same.
Excellent customer service helped from beginning to end
James M.
I had some questions about replacement parts and tools and the responses, including video links, were very helpful. I really appreciate that level of after-sale care and it will keep me coming back when I need to buy bikes and parts in the future.
Damien B.
Mud guard can only be fix with standards tyres....
Barry R.
It's impossible for me to give a verdict at the moment, as things didn't go well the one and only time I have used your site so far. So my scores may not be particularly relevant at the moment.
Vaidas V.
Something different was delivered than the item I ordered and instead of assistance in refunding and closing the matter asap I got an excuse about how the thing I ordered is no longer being manufactured. The issue is not that it’s no longer manufactured but that it’s still being sold despite not being available. When I suggested that return shipping is arranged by the seller it was dismissed as not something they’re able to do despite constantly sending parcels out and now I’m going to waste my time and energy to return this in order to be refunded my own money. Never ordering anything from Quella again. Mistakes can happen but this attitude is not acceptable.
Cycle Scheme H.
Purchased the bike through cyclescheme; I emailed Quella to help with some bits advice on the processing and shipping and they were great in the assist (shout out to Paul from sales)!
When it arrived it was very easy to put together, especially with the tutorial videos I found on their youtube channel!

I would definitely suggest including a recommendation on their "Welcome to Quella" flyer that was included inside the bike packaging to look at their youtube channel for a DIY assembly in the paragraph about assembling the bike (where it says "the only things that needs assembling is... but recommend an expert to do it etc.").

A bike perfect for the flat roads of Cambridge. No surprise though as that's where the brand originated from!
Great bike and great customer service very happy all around !
Helpful advise and great service from Quella. And delighted with the bike.
Friendly service, easy and fast communication. quality build on the bike. Nothing but good things from this company. Highly recommend!


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