Certificate

Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Quella Bicycle Limited
Quella Bicycle Limited
Quella design fixed gear steel framed bicycles, stylish in design, strong in performance and sted-fast partner for the urban commute.

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Customer reviews - From Customers for Customers

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Simon C
Fabulous service, great wheels
John H
Top-notch company to do business with. Great company, people and products.
Hi. I ordered a new brakeset and provided the details of the model and date purchased. Firstly, when the order arrived the sheath had no cable in it. I was then informed a cable would be sent but that did not arrive. I chased that up and was told another would be sent. I then tried to fit the new caliper but the reach on it was too short. I never received a reply to a further email so I have had to increase the reach by elongating the bolt holes - not ideal but far less hassle given the experience thus far. Won't be ordering again.
Absolutely fantastic bike!! Really impressed, seat on the Stealth is possibly one need to be 3D printed to a personal profile but still looks stunning. To be able to customise was fantastic and now makes it 1 of a kind! I have already recommended it and thinking of taking on some to sell up north :)
I highly recommend this bicycle (Quella, Varsity - Collecion - Oxford). It is beautiful. The shipping was very fast (less than one week) for Switzerland. My only complain is that my rear wheel was not true otherwise the assembly was not difficult.
I hope they will extend the choices with aluminium frame in the next future.
Everything was perfect! delivered in time!
I can't think of any areas for improvement, I was stunned by the speed and efficiency of the ordering and delivery process, just brilliant!
All in all I´m satisfied.
Just the packaging could be improved somewhat. It was a simple plastic cover and it was sligthly damaged on arrival.
Fabulous service, prompt delivery, faultless bike
Excellent customer service. The quella bike is a well designed and aesthetically pleasing bicycle.

The materials are good quality and well engineered - everything fits together perfectly.

Highly recommended

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