Certificate

Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Psyche Ltd
Psyche Ltd
For over 36 years Psyche has carved out a reputation based on cutting edge design and innovation. Being a multi-award winning retailer - voted UK Menswear Independent Retailer of the Year at the Drapers Awards 2018, Psyche is now internationally recognised. Consisting of a 40,000 square foot department store, 3 boutiques and an international website, featuring over 200 of the most sought after brands for men, women, and children. Including Moncler, Barbour, Kenzo, Stone Island, Belstaff, A.P.C., AMI, Oliver Spencer, Paul Smith, Polo Ralph Lauren, Hugo Boss, Paul & Shark, and Emporio Armani plus many more.

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Customer reviews - From Customers for Customers

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I have writer several emails to your customer services group please contact me directly if you like to speak further on the issues
Good quality fast delivery
Bought a Hugo boss t shirt for a birthday present paid for delivery and item never came. I had no communication from psyche . I emailed , rang customer service no one replied or answered . Poor service no information about lockdown
Lovely bag . Easy to order, packaged really nicely . One small gripe was the delivery time . When ordering I paid for the service delivering 8th or 9th April (easter gift for my daughter) it actually arrived on the 15th . I accept these are unprecedented times however, if this had been made clear at the start I would have paid for next day delivery
Ordered a parcel on 06/04/2020 and payment was taken twice from my account. The parcel should have been delivered within the week, but have still not received anything. I have now looked at my account and both payments have now been cancelled by the supplier. I have had no emails to state where my parcel is or confirmation that my order has been cancelled - I appreciate that the country is in a state of pandemic currently but that is not an excuse to not notify me of my order being cancelled.
Ordered a t shirt, could have got it from somewhere else, but ordered it from yourselfs, then 11 days later, u cancel the order and give me a refund, very poor
I placed an order about 12 days ago and never received an email when it had been dispatched. The money had been taken from my account. I sent an email 2 days ago inquiring if it had been shipped and received a reply yesterday stating that the money was being refunded to my account.
Very unhappy that I was never notified that there was some problem with dispatching the item before I initiated contact and still do not know what the problem was. This was a gift & now leaves me in the lurch...
Excellent, prompt service.
Shoes not yet arrived
Yes fantastic

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