Certificate

Love the childrens shoes and bought a few over the last five years
However as I have just had to return two pairs of shoes and obviously by Recorded Delivery to ensure arrival.

As you do not have a service of collection it would have been helpful to state this before purchase
Cost £*** for postage and still not heard if they have arrived. I will check this service
Such a shame as it has been a good service.

Fantastic service order arrived within days and goods are beautiful

Extremely limited choice in products at the required size. No information on when they would be in stock again or reason for this (assume covid but wd be nonetheless appreciated to be mentioned).
No information on expected time for delivery. Product arrived one day after school reopened.
Otherwise extremely good quality and happy with product itself.

Shoes were not as expected.
Return postage was very expensive and it is not worth the hassle and expense of returns

I need to return my shoes as they are too small. I am currently unable to use the return facility on the website as the drop down menus are not responding.

My customer Service experience was excellent.

My customer service experience was excellent. It is the first time I have ordered from Pisamonas. Initially I ordered the wrong item but Pisamonas dealt with my request to cancel that item quickly and efficiently. I found the people I dealt with to be friendly and professional. I would order from them again.

They have some quality brands that you can find usually in Spain. Good service and delivery

Fast postage. Easy returns.

Very satisfied with the whole process from ordering through to delivery