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Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
Pebble Grey
Pebble Grey

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Customer reviews - From Customers for Customers

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  • Review Given Date
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Fast delivery
Helen S
Order procedure was fine. Delivery was excellent, from initial contact to say when it was being shipped, followed by regular updates including a time slot on the day. Packaging was secure.
Robert K
I would recommend you. Delivery was excellent, I was notified when delivery was to be made on the day of the delivery fortunately I was in to receive the goods a little bit more notice would be nice
Mark A
Very easy to buy, good delivery, cant fault.
Long wei C.
Slow delivery. I was told that my order will be collected on Wednesday 16th and delivered the same day yet I just got a text saying it will be delivered on the 19th. 11 days AFTER my order. slow.
Caroline A
Brilliant customer support when I neeeded to return some items. Listened to my feedback regarding the website description. VERY prompt delivery of ordered items. Well packaged. Competetive pricing.
elaine e
Nothing your website works perfectly first class service well done.
SueH
Parcel force is not enhancing your business. Item ordered at 21.52 Thurs. text advising delivery would be between 8-17 and 9-17 Monday morning. Parcel arrived at 17.00 Monday. Next day delivery???
Pebble Grey Hi Sue,

Many thanks for you email in regards to your order delivery time, I have looked in to this and can see that the item was delivered on a next day service. Pebble Grey's cut of time is 4pm each day which would have meant that your order placed on Thursday night wouldn't have been dispatched until the Friday evening. The majority of UK couriers only deliver Monday-Friday unless customers pay extra for a weekend delivery which was not the case in your situation therefore your order would be set to arrive on the next working day which was Monday 14th.

I will always do what is best by each customer so apologise for any confusion however, all of this information is stated on our website and should have been looked at prior to purchase.

If you require anything further please feel free to contact me on 01977 878619 or contact my support team: support@pebblegrey.co.uk

Kind Regards

Lee
Support Team Leader Your pebblegrey.co.uk team
gary s
Very pleased with service and product I purchased
Jane C
Very pleased with the quality of our cabinet and also prompt delivery

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