All customer reviews are from customers who have completed a transaction with Overnightprints
The website is very easy to navigate and complete.
i made an error which was picked up quickly by the design team and i was able to rectify without too much time being wasted.
The customer is kept unto date with order, although it took a a little too long for printing and postage.
The product was beautiful, well packaged and worth the wait.
I will definitely use the company again and readily recommend to others.
Fast, efficient and professional service.
I've used Overnight Prints twice now for printing postcards and would definitely use them again. Website is easy to use, they are quick and efficient and cost effective. Communication on the progress of the order was good; and when I needed to call with a query will placing my first order, their telephone response was quick and helpful. Highly recommended.
We always use overnight prints and are always very happy
Excellent communication and assistance with order. Product was great quality and exactly what I was expecting. Delivery was prompt and packaging was appropriate and effective. If I had to make a criticism it would only be that I put last year's date on the invite. I know it is not the companies job to proof read but I would have been so grateful if someone would have noticed
The actual ordering process is quite smooth. I love that customers are provided with immediate proofs. My order came within the specified time frame and looked amazing. Excellent quality, I'm very pleased
Great customer service! Postcards are fab highly recommend and have repeated my order and will use again and again
ONP had good communication throughout and worked to timings outlined in the order - we're pleased with the final products! Thank you!
I was really happy with the finished result!
With the delivery of product samples received really quickly it made us realise that the postcards would be of superior quality. Did not need to contact Customer Services as we found the website really user friendly.
Happily recommend and will definitely recommend to friends!
1. Customer service was excellent on the telephone. I 'phoned twice with queries which were handled efficiently and well.
2. The 24 hour turnround was achieved and I received my cards when promised. Although the express courier charge was a significant cost, I appreciated being able to order one morning and receive the cards the next. Excellent service.
3. The quality of the cards was very good indeed, and I have received lots of positive feedback.
4. Although the ordering process was clear and straightforward, I had two problems:
(i) uploading the relevant images in a particular format caused me a little bit of difficulty, though I can understand that this is so as to ensure the final version matches precisely the customer's expectations;
(ii) the time shown on the website as remaining for an order to be deliverable the next day must be set at CET not GMT, and so gives the wrong information in London. I thought I had just over an hour to finalise my order, but then discovered I only had a few minutes! It would be helpful to address that.
In summary, an excellent experience. I shall definitely use your services again in the future.