All customer reviews are from customers who have completed a transaction with ontrackdatarecovery.com.au
Courteous, polite and prompt service with great communication about the data recovery process, I would certainly recommend their service.
I found the entire process really streamlined and easy. My Customer Service representative was always helpful and very quick to respond to any of my queries.
Process is smooth and communication on the status of my job was very effective.
Great Job. Data Recovered successfully.
Price was Very high considering the difficulty of this job.
As the service was excellent with great communication throughout the cause of the data recovery, I can't think of any improvements. I was very happy Ontrack and have already recommended them to a friend with a similar issue.
Pricing structure is not entirely clear.
Would definitely recommend you guys.*** was absolutely amazing and want to thank her personally for her professional service.Thanks to the team for the recovery all my data.
A sincere thank you to all the staff that helped retrieve the important data that I thought I had lost forever. I am extremely happy with the professional service provided by Ontrack data recovery. I was advised of the status of my job throughout each step, including the delivery. The representatives that I spoke with were so polite and helpful. I will definitely be recommending the company to all businesses and friends.
I was very happy with the service I received and the result of my data recovery.
Rebecca Chalker managed my case and was consistently prompt, delivered what she said she would and was courteous and attentive throughout the process - she should be congratulated for her customer service. The only drawback for me was the price, which made my eyes water. There should be a better sell on how this represents value for me or a better pricing structure offered. Other than that the process was very well handled.