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Rating for:


4.8  /  5

Calculated from 57 customer reviews
(last 12 months)
Total reviews: 98

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    Courteous, polite and prompt service with great communication about the data recovery process, I would certainly recommend their service.
    on 2017-02-21 at 10:38
  • Customer review

    /  5
    I found the entire process really streamlined and easy. My Customer Service representative was always helpful and very quick to respond to any of my queries.
    on 2017-02-20 at 05:06
  • Customer review

    /  5
    Process is smooth and communication on the status of my job was very effective.
    on 2017-02-10 at 04:09
  • Customer review

    /  5
    Great Job. Data Recovered successfully.

    Price was Very high considering the difficulty of this job.
    on 2017-01-31 at 05:48
  • Customer review

    /  5
    As the service was excellent with great communication throughout the cause of the data recovery, I can't think of any improvements. I was very happy Ontrack and have already recommended them to a friend with a similar issue.
    on 2017-01-18 at 10:21
  • Customer review

    /  5
    Pricing structure is not entirely clear.
    on 2016-12-29 at 23:16
  • Customer review

    /  5
    Would definitely recommend you guys.*** was absolutely amazing and want to thank her personally for her professional service.Thanks to the team for the recovery all my data.
    on 2016-12-20 at 09:21
  • Customer review

    /  5
    A sincere thank you to all the staff that helped retrieve the important data that I thought I had lost forever. I am extremely happy with the professional service provided by Ontrack data recovery. I was advised of the status of my job throughout each step, including the delivery. The representatives that I spoke with were so polite and helpful. I will definitely be recommending the company to all businesses and friends.
    on 2016-12-13 at 21:38
  • Customer review

    /  5
    I was very happy with the service I received and the result of my data recovery.
    on 2016-12-11 at 22:11
  • Customer review

    /  5
    Rebecca Chalker managed my case and was consistently prompt, delivered what she said she would and was courteous and attentive throughout the process - she should be congratulated for her customer service. The only drawback for me was the price, which made my eyes water. There should be a better sell on how this represents value for me or a better pricing structure offered. Other than that the process was very well handled.
    on 2016-12-09 at 04:38

  • Address:

    Kroll Ontrack GmbH
    Hanns-Klemm-Straße 5
    Böblingen, 71034

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  • Contact:
    Tel: 07031644-281
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  • Partner ID:
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  • Total Reviews:
  • Last Updated:
    2017-02-21 at 10:38
  • Michael Ambros
    eKomi CEO

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