All customer reviews are from customers who have completed a transaction with ontrackdatarecovery.com.au
Support and information during the entire recovery, from my apprehension at first contact throughout the entire process, was exceptional.
The duration and costs were clearly explained for the various steps before and during the progression of the service work.
Nothing that I can suggest to improve the service it went smoothly.
Very happy to have received such an excellent service.
I have this service outstanding. It was expensive, but they kept me in constant communication with how my job was going, and couriers mw back my repaired hard-drive within 24 hours of me agreeing with the quite. Excellent service.
Really appreciated the communication and being kept in the loop at each step.
The customer service provided and the speed of the fix were outstanding. I highly recommend Kroll Ontrack to anyone needing data recovery.
Courteous, polite and prompt service with great communication about the data recovery process, I would certainly recommend their service.
I found the entire process really streamlined and easy. My Customer Service representative was always helpful and very quick to respond to any of my queries.
Process is smooth and communication on the status of my job was very effective.
Great Job. Data Recovered successfully.
Price was Very high considering the difficulty of this job.
As the service was excellent with great communication throughout the cause of the data recovery, I can't think of any improvements. I was very happy Ontrack and have already recommended them to a friend with a similar issue.