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Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
ontrackdatarecovery.com.au
ontrackdatarecovery.com.au

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Customer reviews - From Customers for Customers

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  • Review Given Date
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  • Rating
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Highly recommended as a safe and reliable service to save valuable data.
All was good sevice.
The only problem was when the data was delivered, a few problems occured but sorted.
Very efficient service. Good response and follow.
Brilliant customer service by the whole team! Special shout out to my girls ***, who were all so patient and lovely to deal with. They explained everything in the most beautifully layman terms, unravelling all the technical aspects I didn't understand without making me feel like an idiot, and making sure I was across each step of the process,

I also want to say how wonderful it was to talk to people who actually listen, after dealing with the disaster that is ***. You guys actually listen to your customer, you don't just follow a time wasting script, and it's hugely appreciated.

Service was incredibly fast, even with the Standard package, and while it would have been a miracle akin to the birth of baby Jesus getting a 100% of my data recovered, *** certainly unearthed a hell of a let more than anymore else managed to previously.

This was my first ever dealings with them, however everyone made me feel like I was a priority customer of long standing from start to finish.

Highly, highly recommend, and thank you to all.

Cheers,

***
Data recovery cost was more pricey than what I expected but the end result was above my expectations.
great customer support, first class service. would definitely recommend.
Very easy and straight forward to deal with
Great service, friendly staff providing information at every step of the process.
I found this service to be of a excellent service, as my data was retrieved, after all hope was lost , Ontrack retrieved my data and I have saved a lot of time by not re doing my work all over again. thank you.
The best customer service I have ever seen in Australia with the best Price guarantee

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