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Awarded the eKomi Gold Seal of Approval!

Rating for:


4.9  /  5

Calculated from 52 customer reviews
(last 12 months)
Total reviews: 124

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    Excellent result, all data recovered, seamless processes for getting the job done. I didn't award 5 stars as the financial cost was so high.
    on 2017-08-08 at 13:57
  • Customer review

    /  5
    Customer was excellent. Keep up the 5 Star rating. Highly recommended.
    on 2017-08-07 at 03:04
  • Customer review

    /  5
    Great service, helpful and available which is so rare these days.

    One thought: the drop-off process at the North Sydney office, there is no receipting of the device (I asked for one and was given a handwritten, signed note - brilliant service!).

    on 2017-07-31 at 00:28
  • Customer review

    /  5
    Very easy to deal with and very prompt with their communication. Exceptional
    on 2017-07-26 at 07:14
  • Customer review

    /  5
    Excellent service from Kroll data recovery. Great communication throughout the recovery process and all of my data was recovered, which I am very thankful for, will definitely use them again in the future if need be.
    on 2017-07-24 at 02:28
  • Customer review

    /  5
    All Kroll staff encountered by phone and at reception were very helpful and welcoming. Work was completed on time and successfully.
    on 2017-07-23 at 10:05
  • Customer review

    /  5
    Very happy with the entire process.
    on 2017-07-03 at 09:01
  • Customer review

    /  5
    good communication & it worked
    on 2017-06-30 at 06:57
  • Customer review

    /  5
    Excellent service and great value for money - I was always kept up to date and well informed of the progress of my order and would have no hesitation to recommend this company
    on 2017-06-15 at 12:34
  • Customer review

    /  5
    I was absolutely delighted with the thoroughness of the service. The only comment I could make is that in the instructions for retrieving the information from the encrypted drive could be provided in two seperate documents; one for Microsoft and one for Mac, as it was a little confusing to understand the content with both instructions on the one sheet.
    on 2017-06-13 at 08:48

  • Address:

    Kroll Ontrack Australia
    Suite 9, 28 Donkin Street, West End, B
    QLD 4101

  • Recommend:
  • Website:
  • Contact:
    Tel: 1800 872 259
  • Authorised representative:
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    2017-08-08 at 13:57
  • Michael Ambros
    eKomi CEO

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Rating between 4.0 and 4.3
Rating between 4.4 and 4.7
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