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Rating for: Natural Collection


4.6  /  5

Calculated from 1273 customer reviews
(last 12 months)
Total reviews: 12402

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with Natural Collection

  • Customer review

    /  5
    Easy to order and usually here within 4 - 5 days. Although the packing is good I have found that items such as flour and products with a paper exterior are often damage, so improvements could be made here as I have had this happen twice in the past so I do not bother ordering them now.
    on 2017-10-16 at 16:14
  • Customer review

    /  5
    I was quite satisfied with the service. My only disappointment (which happens whenever I place an order) there is something out of stock.
    on 2017-10-15 at 19:27
  • Customer review

    /  5
    I’m absolutely happy with the service. I recommend to everybody!
    on 2017-10-15 at 08:58
  • Customer review

    /  5
    I had to return a pair of shoes which were too large and the process was smooth and easy. The refund was given promptly. The replacement order was perfect. Thank you.
    on 2017-10-14 at 10:53
  • Customer review

    /  5
    Excellent, prompt service.
    on 2017-10-13 at 15:54
  • Customer review

    /  5
    Products fine, delivered rapidly. Had some issues applying the discount code, had to phone up about this, refund was fine as promised. Rather a lot of polythene wrapping on the 5 litre bottles, local authority recycling won't accept it anymore, look for alternative perhaps? Corn starch chips?
    on 2017-10-12 at 21:35
  • Customer review

    /  5
    I have always had superb service from natural collection and now i can get orders sent to local dpd pick up point it is even better.
    on 2017-10-12 at 09:31
  • Customer review

    /  5
    Great range of products, great quality. However delivery is slow and inconsistent. Do not use ordinary delivery options if you are in a hurry. Products while heavily packaged frequently arrive damaged. Customer service response appeared good but took too long to achieve any resolution. No compensation offerred
    on 2017-10-11 at 16:42
  • Customer review

    /  5
    Some of the packing out /bulking our/ space filling of overlarge cardboard boxes was done with plastic!!
    How could you ! ??
    on 2017-10-11 at 14:38
  • Customer review

    /  5
    It's great to buy organic, natural and fairtrade goods, and to see the use of paper to bulk out the contents of the over large packing box but I also had yards of plastic space-filling packaging! It should have been 100% recycled paper or better still old newspapers.
    on 2017-10-11 at 14:35

Natural Collection

  • Fair Trade, Organic & Eco-Friendly shopping. Shop online for the latest in luxury eco fashion, gifts, groceries and home decor.

  • Address:

    Spark Etail Ltd
    Follingsby Avenue Follingsby Park
    NE10 8HQ, Gateshead

  • Recommend:
  • Website:
  • Contact:
    Tel: 0845 00 99 012
  • Authorised representative:
    Natural Collection
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    2017-10-16 at 16:14
  • Michael Ambros
    eKomi CEO

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