Certificate

Excellent customer service.

Very professional attitude, very prompt responses to all the requests. Exceeded my expectations in many ways.

From the very first contact with Mr. Lodge we received excellent service, a willingness to help and direct feedback. The staff we dealt with were phenomenal - not only were they professional... their Feedback, assistance and friendliness were also of the highest standard.
Finding a home, even a temporary one is an emotional process, this team understands that and are there for you every step of the way!
Thank you Ms, *** *** and your team for always answering my calls and e mails promptly.

Very responsive and knowledgeable. Did manage to book appointments for viewing on expected days even with short notice

Incredibly fast and high quality service. After moving to Munich, in 3 days I had the contract in my email box, and by the end of the 4th day, all signing and documentation was done. Wonderful service, super friendly agents, and breathtaking apartments. I will definitely use their services in the future.

Had to find an apartment within a really short *** of time from abroad. Managed to find an apartment without a viewing appointment. The apartment was exactly as presented in the website. Made a prior payment(*** +rent). I directly came from the airport to the apartment. Was handed over the keys and that's it!
A big thank you to my consultant at Mr.Lodge for the prompt and quick assistance.

Mr. Lodge was suggested by a friend that has already rented an apartment by them and had a great experience. I had too a very satisfying and uncomplicated experience with the company. My emails were always answered fast and precisely and the customer advisors were every keen to schedule as much visiting appointments as I requested. I've found my ideal apartment in a short *** of time and I'm very happy with it.

Smooth and easy experience. *** *** was absolutely the best in helping me find the right fit for me in Munich.

Very nice approach to customer. They always reply very fast and are very helpful.
Highly recommend.

*** *** did an excellent job of helping me find a place in a matter of days. She was super well organized, understood exactly what I was looking for, and quickly scheduled a list of viewings. Though my *** language skills are only fair, her english was excellent. She helped make the entire process stressless and I was in my new apartment only 4 days later. I would recommend her and your company without hesitation.