Certificate

Very happy so far. Everyone has been super kind and helpful!

I really like the service. People are very responsive and helpful, they were able to help me finding the apartment I really like very quickly. All communications are mostly done via e-mail, which is very convenient.

Our customer service Representative was very responsive to our request and continually found properties that was worth considering.

You can't go wrong with Mr Lodge. Great experience.

It is my first apartment in Munich, so I really had difficult to get a home. But Mr.Lodge and adviser '*** ***' are very very helpful to me. Especially, I really appreciate to *** ***. She always has patience and very kindness. Thanks all!

Very professional team and addresses an expat or foreign resident with a friendly and patient response. My personal experience has been amazing, where contrary to the general belief from past experience from my colleagues and friends, I had a smooth transactions in finding an apartment of my choice and needs; elegancy and price. If permitted I could have called out the name of the person who interacted with me during the entire episode, but because of privacy I can't. However, I presume the entire Mr. Lodge's team are professional, friendly and helpful.

very convenient communication

Price range is 15-20% above the market average.
Negative point, the handover report I had to sign when I had moved in was not fully English (I do not speak ***). What is strange since all my communication with the company was English by now. Furthermore the wording of the e-mail with the report was 100% German.
Generally, high level service. Especially my contact person (*** ***) was very helpful and professional. Unfortunately the person who was making the hand over process I would not write in the "positive column"...
All in all, I am satisfied with the service.
One suggestion, Mr.Lodge should find a way the provide the “Wohnungsgeberbestätigung“ (e.g. get an authorization letter from the owner that allows to give it to the tenant), together with the keys.

9/10

On-time meetup, clean apartment, great location! Very nice neighbors. Nice and quiet.