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Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!

Mountsxl.com/en/
Mountsxl.com/en/

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Customer reviews - From Customers for Customers

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It seems that this company is based outside the uk, (and they do not make clear this is the case or the implications) so the cost you pay is not as advertised- post brexit you pay import duties and this also delays delivery as customs duties and admin fees have to be paid before delivery is completed. AVOID!
Ordered on the 1st Aug.
Haven't received it yet.today is the 8th Aug
I will be contacting customer services Monday morning to find out where my order is.
Very bad customer service, they don't get back to you!
They also don't tell you that they are based in the Netherlands and that you will have to pay customs charges on anything that you buy!
I have just had to pay vat, import duty and a handling fee, totalling £*** on a £*** bracket!
And now it will be delivered late as well. Really not happy and nobody to complain to either.
Basically, they don't care once they have your money
Excellent speed and support!
Yeah, well, I ordered it last week, some six days ago now, and it still hasn’t turned up so I can’t review the product but you may want to reconsider using UPS as your delivery partner.
Very robust product. No written instructions. No guarantee or returns policy.
Supplied wall fixings were too short for my dry lined brick wall and the supplied range of screws to attach bracket to my Samsung TV were all too short
An excellent stand which looks very sleek with our Samsung 55" LED TV. The screen feels very stable on the stand, and the whole thing feels very sturdy. It is great to finally find a high quality stand with a round base!!
Item ordered in December 2020. Still awaiting delivery. Followed up and was told they would look into it but received no further response.

Disappointing
After Initial problems with customs paperwork and delays due to weather the bracket arrive and fitted to wall all ok and contact with *** was good

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