Certificate

Very good service.

Best products and fast delivery 100% would order again

Overall very good and very straightforward, but the tracking function was not showing any activity leading me to think I was scammed. I was not, but it had me worried there. But overall good customer support answers, responsive and clear. 4/5 because of the confusion.

Once again, the usual high-quality service I've come to expect! Motsu Toys stocks a good variety of products for a store outside of the *** Market at fair prices, (Let's be honest, EU customers won't be hit with customs charges, so it's all good.) and their communication has never been an issue.

The bonus points is a nice little feature with some intuitive additions (x points = lube, for example) and I would definitely recommend.

Exellent service and very quick delivery. High quality products that would be very hard to find elsewhere at the same price. The points program is a nice way to reward clients. Highly recomended. Treat yourself during the pandemic 👍🏼

My only complaint would be that there was no contact information on the parcel. UPS came to deliver the my order but I was not home, and for some reason the delivery man decided to just put the parcel on my doorstep and signed it as delivered to me. If I didn't happen to check the tracking number 15 minutes after the fact, I would not have realised it and possible would have had my parcel stolen. This is obviously not your fault, but when I contacted UPS directly and spoke to the delivery man, he kept saying that there was no phone number to contact me at. I did mention that he could have simply left a notice saying to come pick it up myself but he was too busy making excuses. Anyway, at the end of the day my parcel was not stolen but it very well could have if I had not checked my tracking number at that time.

Fast service within the eu! Yet the last packages I've ordered they were sealed, tho the products were perfectly sealed.

C'est la 2e commande que j'effectue, les produits sont bien emballés et restent neutres.
Service sérieux et rapide.

Very good. Fast shipping.

Good