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Rating for: Lentiamo.co.uk

 

4.7  /  5

Calculated from 532 customer reviews
(last 12 months)
Total reviews: 2737

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with Lentiamo.co.uk

  • Customer review

     
    /  5
     
    This is the first time i have used your website and it most definitely will be the last. Infact if i could give you 0 stars rating i would much rather do that. I ordered some prescription contact lenses from your site, with standard diamater selected from your website. Maybe it was wishful thinking but as with any normal shop I was expecting to recieve 1 pack of contact lenses with the same diamater, however I did not and recieved 2 different sized contact lenses - 1 smaller than the other. When i was wearing them it cuased me great discomfort as the smaller one kept falling out and moving around and became very itchy. However, since you seem to advertise great customer service I both emailed and then rang customer services and spoke to someone regarding this issue I was told one on the phone you cannot refund opened boxes even if t he product is faulty but will replace the item for correct size which is what i paid for. However i was angry then to get an email saying this will not happen and you cannot do anything about the faulty product I just have to buy new pair? But this is clearly outrageous as when you order shoes in size 5 - but then recieve 1 foot as size 5 and 1 foot as size 4- that doesnt make sense and clearly the company has to provide you same size like what you ordered? This is complete utter rubbish and i will leave as many negative reviews all over internet and everywhere to inform people what a rubbish and useless company you are who provide faulty products and refuse to refund them.
     
    on 2017-04-25 at 16:11
  • Customer review

     
    /  5
     
    Efficient source for my lenses, I have been a customer for several years and always been serviced well.
     
    on 2017-04-25 at 10:08
  • Customer review

     
    /  5
     
    good service
     
    on 2017-04-24 at 14:56
  • Customer review

     
    /  5
     
    Good quality lesnses. Fast delivery
     
    on 2017-04-24 at 12:17
  • Customer review

     
    /  5
     
    Excellent service and value.
     
    on 2017-04-21 at 13:01
  • Customer review

     
    /  5
     
    First class service! Unbeatable prices, and lenses received very quickly. Couldn't have been easier to order and was kept well informed as to its progress. Very impressed and will definitely be using this wonderful company again. Very happy - many thanks!
     
    on 2017-04-19 at 10:57
  • Customer review

     
    /  5
     
    Seemed very efficient ,good service , product as expected at good price
     
    on 2017-04-18 at 12:58
  • Customer review

     
    /  5
     
    very good service no need to improve just keep it up
     
    on 2017-04-17 at 20:50
  • Customer review

     
    /  5
     
    Very efficient and quick service. I would highly recommend.
     
    on 2017-04-11 at 14:12
  • Customer review

     
    /  5
     
    Good product. Good service.
     
    on 2017-04-11 at 10:39

Lentiamo.co.uk

  • Address:

    Lentiamo (Maternia s.r.o.)
    4 Bloomsbury Square
    Bloomsbury, London WC1A 2RL

  • Recommend:
  • Website:
  • Contact:
    Tel: 0800 249 4219
    Email:
  • Authorised representative:
    Maternia s.r.o.
  • Partner ID:
    B9965AB73B1C083
  • Status:
    valid
  • Total Reviews:
    2737
  • Last Updated:
    2017-04-25 at 16:11
  • Michael Ambros
    eKomi CEO

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