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Customer reviews - From Customers for Customers

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Adam Harvey
Very good service
very good responsible people
Very good experience very friendly and helpful my flight back was delayed but they waited for us and sorted out the taxi for us I would highly recommend this service and will definitely use it again. Abs your a star cheers.
Easy to contact and friendly service can't fault it!
Excellent service. I originally booked with Luton Airport parking because the prices were competitive and getting a privat taxi to and from the airport just seemed much better and easier than having to jump on shuffle bus and so on. Few days later I received a text message that I've been upgraded to an inside facility. Thinking I was getting a taxi i was positively surprised when *** showed up early in the morning to take us to the airport himself and to pick us up on our arrival. The communication was brilliant throughout. I will use *** and his services again.
Taxi driver on route to the airport wanted us to walk part of the way so that they didnt incur a fee. Looking at it other drivers from various taxi services were doing the same thing.
I used Luton Airport parking for the first time this week and was very impressed. Our car was upgraded to the indoor facility and the communications were clear and consise right through from the original booking down to the collection from arrivals. The pricing was very competitive and cheaper then many in the area and I was also asked to take a photo of my car mileage prior to parking. I would definitely recommend and would have no hesitation to use again. Thank you *** and team
I was a bit sceptical at first seeing as I purchased parking with this company through Groupon but I had a seamless experience. I dealt with *** who was great! Quick to respond via text and extremely helpful. When we arrived I parked the car in their indoor warehouse which is minutes away from the airport. *** took us himself in his own car too! On the way back we used one of his taxi comapanies who had some trouble finding us but otherwise no issues. Would use again if flying from Luton and recommend!
Excellent service, very professional
Would definitely recommend & use this company again. I used the under cover parking. On arrival I was pleased to see how clean and tidy the parking area was. Our taxi arrived within 2 minutes of us entering the parking area. I would have given 5 stars but the taxi company that had been selected to collect us did not perform as expected. 1/ when I rang they had no idea who I was, I was advised by Nas that they had are details and would know who was calling. I had to explain who I was, where I was and where I going. 2/ After 10 mins with no taxi arrival information, I rang again asking for progress. The taxi had not left. 5 mins Later I received a text. However the taxi office staff where abrupt and not customer friendly. 3/ The taxi arrived and the driver was very friendly. However he took us to the Railway car park. We had to direct him to the correct car park. But I’m not put off would definitely recommend this car park. Nas I hope the feedback helps you improve the standard of customer service from the taxi company you used on that day.


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