Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!




Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Nikita S
The overall process worked really well, the communication was clear and thorough. It was easy to find the parking and the taxi was on time both times. It was also easy to make any changes due to flight delays.
Kamilah M
All worked out well, taxi transfers were free and efficient. However the car park is just a small plot of land on an industrial road which took me by surprise, as two women alone it didn’t feel the safest.
Mark H
Stressful & Frustrating !!! Dropped the car in their ‘patrolled car park’ (outside industrial unit making catering equipment!) Waited for the ‘taxi transfer’ for 20 minutes, calling Lutonairportcars phone numbers - straight to answer machine! Had to pay £*** to book local cab to the airport - ‘transfer taxi’ called me when I was at the flight check-in desk to see if I still needed them!!! On return to UK, transfer taxi didn’t have me on their pick up list - more hassle - very amateur operation!
John Hopper
I tried to book parking for 26/9 to 30/9 but I never received a confirmation that my payment had gone through. I emailed you about this but never received a reply. Do I need to resubmit my request?
Pearl B
Service was easy and simple . As stated the taxi was waiting for us when we parked. Short comfortable journey to the airport. I was worried about the pick up on the return due to landing early morning but I didn't need to worry after phoning and promptly answering and providing the details by the time we walked to the pick up area the car was there waiting for us. It is a shame that Luton doesn't allow the taxi to drop off & pick up where the bus transfer is. It is a short walk to the terminal.
I could never find the car park and had to book somewhere else. I called and email u to get my money back. Pls confirm.
Robert H
When i turned up to the car park i was dubious as there was nobody about as it was early in the morning and i was earlier than i itended. However i rang the number provided and they sent a taxi to me and i was on my way to the airport within minutes. Great loacation for luton airport and far cheaper than any i found
Antony H
First time with this company, excellent service,
chauffeur shuttle to and from airport.
Petros P
Easy to book it. Price it’s fair.


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