Certificate

Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
Lucy Rose - Organic Beauty Boutique
Lucy Rose - Organic Beauty Boutique
The online organic beauty boutique, Lucy Rose (www.lucyrose.biz), offers the best of all worlds! There is a plethora of the best genuinely organic and natural beauty brands, coupled with superb customer service; FREE postage with all UK orders over £15, generous loyalty points reward club, a really efficient and extensive sample service and expert one-to-one advice via phone or email. Based on over fifteen years experience in the health and beauty industry, the founders of Lucy Rose provide a collection of beauty solutions which are completely safe to use, free from harmful chemicals, cruelty free and are simply the finest natural products to grace our precious bodies. Lucy Rose offers products which are suitable for the whole family, and are not only effective but are affordable and present good value for money.

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Customer reviews - From Customers for Customers

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I have always been pleased when ordering from Lucy Rose. The products always arrive in good time and well packaged. And the website is clear and easy to buy from. I would definitely recommend the website :)
Great selection of natural lip balms and excellent delivery.
happy with everything keep it up..you are great ..it is a pleasure to shop with you
Customer service was very personable but delivery of my products is too slow. The order was placed over a week ago and the items have still not arrived. Some of my products have now run out. I have phoned today to make enquiries and left a message on the answer phone; I wait my call with interest?
Lucy Rose - Organic Beauty Boutique Hi Nicola,

Thanks for your feedback. I believe Matt has returned your call and updated you. As you know some of the products you ordered were being ordered in especially for you and would take a few days to arrive, however due to a supplier delay and then the bad weather they had not arrived as expected.

We are hoping they will arrive today, so you should receive your order very soon. Going forward the products that were being ordered for you, will be part of our normal range, so there will be no future delays.

I hope this helps.

Kind Regards

Sarah Your lucyrose.biz team
Very happy with order process and speed of delivery
The delivery was , as always , quick and efficient.
All the products are if the usual high standard.
Product received in accdordance with timelines; well packaged and in good order.
Happy with the service and product
Shipping is always very fast and items well packaged. The point collection system could be amended to be a bit more lenient - the point value is already very low (half a penny for *** of spend), it would be great if the points didn't expire after only one year.
I really like Lucy Rose as it has some lovely natural products. The customer service is always excellent too and I have always been really pleased.

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