Certificate

Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

locksandhardwaredirect.co.uk
locksandhardwaredirect.co.uk

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locksandhardwaredirect.co.uk
locksandhardwaredirect.co.uk

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Partner ID 4DEE2741865EE72
Status valid
Total Reviews 913
Last Updated 2026-03-16T10:58:06+00:00 2026-03-16T10:58:06+00:00
Address

LOCKS AND HARDWARE DIRECT

31-33 Westgate End

1111, Wakefield
Website locksandhardwaredirect.c...
Recommend
4.5 / 5

Total reviews: 913
Calculated from 140 customer reviews (last 12 months)
  • Positive 92.55%
  • Neutral 2.63%
  • Negative 4.82%

Total reviews: 913
Calculated from 140 customer reviews (last 12 months)
  •  92.55%
  •  2.63%
  •  4.82%

Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)

Following an order made on
Ordered a product before 5pm online and it was delivered early next morning to my chosen address, very quick and efficient service, would happily use them again and highly recommend them. :)
5  / 5

Following an order made on
Excellent advice and service thank you. Would recommend 100%
5  / 5

Following an order made on
It’s a sturdy well made product, Easy enough to install with patience and common sense. Many thanks for quick delivery.
5  / 5

Following an order made on
Quick and secure delivery, thank you, excellent service, highly recommended, 5*
5  / 5

Following an order made on
Good price, quick delivery.

Would have been five star if you communicated better. Didn’t get any order confirmation and no tracking updates which would have been appreciated.

Ended up phoning
4  / 5

Following an order made on
The order arrived quickly & well packaged. Ordering was easy, the only improvement would be a text/email from delivery company to give an estimated time slot.
5  / 5

Following an order made on
Please can we have a VAT invoice, ***
3  / 5

Following an order made on
Lock gearbox delivered on time and as described. Real people at end of phone if you need a call.
5  / 5

Following an order made on
We are pleased with the products supplied, & the speed of delivery. The order process was a bit tricky as we could not complete it online as 1 product turned out to be out of stock, no message to say.
5  / 5

Following an order made on
Brilliant service, had exactly what I was looking for
5  / 5
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