Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!
Lafuma Furniture
Lafuma Furniture



Customer reviews - From Customers for Customers

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  • Review Given Date
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Les P
Excellent and speedy service with no problems.
Recently made an order ,which was to be delivered to a Lafuma authorised delivery point as per its web order site.
When the order was delivered by UPS the shop refused to accept it and UPS courier company made a note to return to sender. I have now sent 3-4 messages to Lafuma via its customer service message system with detail of my order and the UPS confirmation details of delivery and parcel being declined plus details of return to Lafuma. I requested a full refund , but have not received any response from Lafuma or retune of my monies?
Carol M
No improvements. The ordering was easy, delivery spot on, packaging excellent and goods second to none. Fantastic Company
Glenda C
Quick and efficient
Muriel T
Very satisfied. Easy to deal with this Company.
Emma S
excellent product, fast delivery to London
Susan H
Yes wlould recommend to others.
Aileen R
Delivery very efficient. Kept informed and was able to track parcels throughout. Very satisfied with product. Excellent quality, very comfortable loungers.
Calum F
Very poor customer support and clarity. Was advised when ordering that orders over £*** would receive free coasters. I asked if these would be sent along with my order, but have had no response to my query and have not received any coasters. As a result very poor customer service and Lafjma do not appear to be an honourable company to deal with.
Lafuma Furniture Good afternoon,

We are sorry for this misunderstanding, we contact you by message to send you our Terms and Conditions.

The Lafuma Mobilier Team Your lafuma-furniture.com team
Lawrence F.
Good quality product. Very poor website. No proper English translation, worse than that some parts translated other bits did not, bloody French. Otherwise quickly delivery but well overpriced.
Lafuma Furniture Good afternoon,

Thank you for your message.
Concerning the translations, could you please tell us where you found some mistakes please ? :)

Have a nice day ! Your lafuma-furniture.com team

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