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Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!

Rating for:


4.8  /  5

Calculated from 76 customer reviews
(last 12 months)
Total reviews: 397

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    When you rely on external HD if this fails it can be detrimental to any business. We needed a swift, reliable and trustworthy solution and Kroll provided that. Great customer service, queries answered and great turn around. All files were basically recovered and returned on another quality HD.
    on 2017-01-17 at 09:56
  • Customer review

    /  5
    Customer support sets the bar in the UK. Knowledge of products and service are second to none.
    on 2017-01-13 at 16:42
  • Customer review

    /  5
    We have been using Kroll for over 5 years, Fast and efficient service, data recovery rates are very high
    on 2016-12-28 at 09:35
  • Customer review

    /  5
    pricey but the final product is good
    on 2016-12-21 at 18:49
  • Customer review

    /  5
    I would recommend the service but it was more expensive than I expected.
    The order procedure and customer support were fine.
    on 2016-12-14 at 17:02
  • Customer review

    /  5
    Very simple process with clear steps through it all. Quick too! Would recommend.
    on 2016-12-14 at 10:56
  • Customer review

    /  5
    Perfect service from start to finish. Thank you so much.
    on 2016-12-12 at 06:35
  • Customer review

    /  5
    *** provided excellent customer service from the first call, and my device which has been written off was returned in excellent and full working order with all my data intact. / much better outcome than I had expected!!! Thanks.
    on 2016-12-11 at 19:22
  • Customer review

    /  5
    very pleased with the data recovery, but online chat was pretty useless
    on 2016-12-11 at 19:13
  • Customer review

    /  5
    Initially we were told Kroll would recover 3/5th of the lost files. After inspection we were told 5%, later that day it went up to 3/5th again. Eventually, they recovered 95% of the files we urgently wanted.
    The older files we were n''t so interested were not recovered.
    We were relieved & grateful with want we got back.
    Thank you,
    on 2016-12-11 at 19:06

  • Ontrack® Data Recovery services from Kroll Ontrack is the fastest and most effective way to recover from an unexpected data loss. 50,000 customers from consumers to FTSE 100 companies rely on our best-in-class data recovery services each year.

  • Address:

    Kroll Ontrack
    Global House, 1 Ashley Avenue
    Epsom, Surrey, KT18 5AD

  • Recommend:
  • Website:
  • Contact:
    Tel: +44 (0)20 3642 8109
  • Authorised representative:
    Sam Wiltshire
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    2017-01-17 at 09:56
  • Michael Ambros
    eKomi CEO

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  • 374 positive customer reviews!

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Rating between 4.0 and 4.3
Rating between 4.4 and 4.7
Rating from 4.8 and up

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