Awarded the eKomi Bronze Seal of Approval!

Awarded the eKomi Bronze Seal of Approval!




Customer reviews - From Customers for Customers

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Following a five week delay on my order due to shipping/ paperwork errors I can only praise Cofaro highly for the way they dealt with the problem, I would definitely consider using them again.
Excellent order procedure and customer support and would thoroughly recommend this company.
Product purchased by us is superb.
Shipping seems slow....
12 days since progress update on DPD tracking app. This is now becoming an urgent requirement. I had hoped 3+ weeks would have been a long enough leadtime for shipping.........
Making the order process customer service was good & quick (via email though). Cofaro does not provide with phone line which makes the process longer. However the delivery process was unacceptable. My parcel when back to Cofaro and Cofaro did not inform me about it!! Therefore I wasted my time for 6 days waiting for my parcel to arrive. It was me who contacted them for an update, they told that due to Brexit/COVID my parcel could not be delivered etc...Still waiting for an answer!! never again!
Delivery muddled and slow. Let down by DPD. Good, prompt response and action from Customer Services.
I ordered item ***. This has never been received. DPD returned the item to head office. I have requested a refund through PayPal pal. I’m extremely disappointed and would not recommend or use this company again. I still await my refund
Terrible will never use again!!

Order nee arrived had to chase constantly for update.

Many thanks ***
I am still waiting to receive my order. I understand that there may be issues at the border currently but there was no indication on your website that shipping would be from the Netherlands and not the UK!
Great service , contacted regarding delivery date and speedy response was really helpful.
The product looks great not fitted yet though. I would recommend to anyone using this company.
Ordered a tap and a sink, both were excellent quality and delivery was fast.
I'm a very happy customer
Steve from Kettering


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