Awarded the eKomi Standard Seal of Approval!
Awarded the eKomi Standard Seal of Approval!
At KAISER+KRAFT you will find everything for the office, workshop and warehouse, from office chairs to forklifts - everything for the business.



Customer reviews - From Customers for Customers

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  • Review Given Date
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When the parcel arrived the boxes were torn and one was half open, the items were not wrapped or secured safely within the packaging, when I removed all the items the wooden bench top was chipped where it wasn’t incorrectly packed. I put the unit together and had to put tape over the broken piece to cover it to prevent more damage. Only for it being a deadline to have this unit installed by I would have returned for exchange, I will purchase again but the packaging on items needs improvements thanks
Not impressed with delivery driver who dumped the delivery, told Receptionist that he'd been in contact with me and I'd instructed him to leave the delivery there. He was never in contact with me and I would not have instructed him to leave the delivery where he did.
Other than that, the items ordered (2 types of mail/pallet trucks) were fine.
I want to order and pay in one go, placing my recent order was and having to pay via bank transfer was confusing.
I find your customer service, products and delivery excellent if a little expensive.

However I was very put off from buying from Kaiser and Kraft recently.

We were late (60 days) paying a very small invoice (***) simply due to a communication error and I felt your credit controller (***) was extreme by issuing legal proceedings. When I commented to this effect she replied that she was perfectly justified in her approach.

We always pay our bills promptly and I found this to be quite offensive to the point that I would purchase elsewhere in future where possible.
Very Satisfied with procedure. Very straight forward and easy to use.
Well, I've had this request for feedback and I've had a call to check if I'm happy - but I haven't yet had my order delivered...
everything was fine
Nice Shop.
Very satisfied

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