Certificate

Could have given a 0 for the shambles of a service.

Item did not arrive on time.
Customer service emails took a lot longer than advertised.
I can understand that due to the pandemic, things might be running a bit late. But this was just unacceptable.

We’ve never been let down by any company like this before. From start to finish, the process was cumbersome and no information about the progress of the order was given. We had to chase a few times to get a reply that the order was running late.

Poor service. Try to avoid if you can. Better alternatives available.

Great products with the right qualities, at a decent price. Delivery on one occasion was delayed by a day but this was not a problem for me. The delivery of another order was 2 days early which was a pleasant surprise. Items arrived well packaged and free from damage.

Great exactly what we wanted.

Delivery terrible, first delivery did not arrive carrier problems, no contact until the part was returned to Germany - informed this part was required urgently and told delivery another 7 days.
Ordered 17/10/19 / informed of non delivery 31/10/19/informed redelivery 5-7 working days.

Quality product at good price.

Ordering and getting goods was good - no installation/assembly instructions though with the trolley we ordered. Good job we had another one we could refer to.

Easy and straight forward to use