KAISER+KRAFT Ltd. customer reviews - Rating: 4 from 8 customer reviews and experiences for kaiserkraft.co.uk

KAISER+KRAFT Ltd.

At KAISER+KRAFT you will find everything for the office, workshop and warehouse, from office chairs to forklifts - everything for the business.

Less

KAISER+KRAFT Ltd.

At KAISER+KRAFT you will find everything for the office, workshop and warehouse, from office chairs to forklifts - everything for the business.

Less

Partner ID	9MLRXAV51P4C3BW
Status	valid
Total Reviews	168
Last Updated	2019-08-16T07:15:05+00:00 2019-08-16T07:15:05+00:00

Address	KAISER+KRAFT Ltd. Zodiac 5, Boundary Way Hemel Hempstead, Herts. HP2 7SJ
Website	kaiserkraft.co.uk
Contact	Tel: +44 (0) 1442 238 000 Fax: +44 (0) 1442 255 002 Email:
Authorised representative	Andrew J. Henman, Jason A. Land
Recommend

4 / 5

Total reviews: 168

Calculated from 8 customer reviews (last 12 months)

Positive 92.26%
Neutral 4.17%
Negative 3.57%

Total reviews: 168

Calculated from 8 customer reviews (last 12 months)

92.26%
4.17%
3.57%

Customer reviews - From Customers for Customers

Review Given Date
(newest first)
Review Given Date
(oldest first)
Rating
(highest first)
Rating
(lowest first)

Ordering and getting goods was good - no installation/assembly instructions though with the trolley we ordered. Good job we had another one we could refer to.

4 / 5

Easy and straight forward to use

5 / 5

No online invoices

2 / 5

Hello,

Thank you for your feedback.
We are currently working on a project upgrading the 'my account' area for our customers. This will include a document section where you can download invoices, unfortunately, I cannot currently give a launch date for this right now. We will inform our existing customer via our newsletter when this is launched.
We do aim to make purchasing from Kaiser + Kraft as simple and easy for our customers, this project is part of this objective.

Kind Regards
Roberta Curran
Online Country Manager
01442 238041
roberta.curran@kaiserkraft.co.uk Your kaiserkraft.co.uk team

was easy to place an order

4 / 5

live stock updates and estimated delivery dates would be good as we ordered goods around a month ago and have not arrived yet due to stocks coming form Germany

4 / 5

Good web site with great info on the products

5 / 5

Easy to order - quality product - speedy delivery

5 / 5

ordered something that was meant to take 5-7 days came 30 days later!!!

3 / 5

Thank you for your feedback. We do apologise for the delay on your order. I hope the regular updates from my colleague were sufficient for you. We are forwarding the complaint to our manufacturer that was late in the manufacturing process. This goes into a regular review of all manufacturers.

If you require anything else please do not hesitate to call our sales team or myself directly.
Kind Regards
Miss Roberta Curran
Online Country Manager
01442 238 041 Your kaiserkraft.co.uk team

Very satisfied with the product, service and delivery - would highly recommend.

5 / 5

Speed of delivery after order placed is the only issue!

4 / 5

Certificate

Awarded the eKomi Bronze Seal of Approval!

Customer reviews - From Customers for Customers

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