This company scams money from people. FullStop. Long story short, the motorhome was broken into and when contacted they said they would be able to pay for damages if we got an invoice and it would be done on insurance. Then they rang and said it would be easier for me to pay and they would organise things when we got back. Well. Not only did they not reimburse me, they sent me a bill 2 hours after I left the place to replace an already damaged part of their motorhome!! They eventually took the money out of my bank as well, which cost me almost $1500 overall for damages.
They said if I had of taken out collision insurance they would have claimed it on that. It doesn't take an insurance expert to figure out what they're trying to do here. Perhaps the authorities will like to look into these people?
Adding to that, they lied when I got back to drop the motorhome off, they asked me to fill out a survey about their on road team and how they were on the phone when I had problems ie break in. I thought, they were delightful to speak with so I gave them marks accordingly.
Little did I know, it was actually a review of them as a business, which they knew damn well everyone that deals with them are disappointed and uipset. *** people.
While I was there I counted no less than 8 groups of people that had dropped the motorhome back to them. NOT 1 had a good experience with the company. The motorhome experience itself was good, Just Go and their scamming ways, everyone was completely annoyed to say the least.
As the title says, Just Go...Somewhere else and save the headache.
Don't use this company and don't use any company that deals with them either. Drive them out of business, it's the best for everyone.
