Certificate

Great service and well worth the cost! Took what totaled to about $*** worth of Shinkansen trips for only about $***, and that’s including the shipping; was very easy to just show my pass and get on the train, even getting a reserved seat was no trouble; and just about every JR employee I met was extremely polite and super helpful with any and all questions I had. Definitely will purchase the JR Pass again on any future trips to Japan.

Everything was easy using the JR pass. Everyone at the JR offices were beyond helpful making my experience great. Thank you. I will be purchasing another pass once I come back to Japan.

The Japan rail pass was very easy to use everyone who works for Japan rail is very friendly and goes out of their way to help. My son injured himself prior to the trip and we have to have assistance to get on the trains all of the staff you’re so helpful. When I go back to Japan I will definitely buy the Japan rail pass again thanks for all your help.

It was inconvenient at times too not be able to access certain trains like the Nozomi. I also noticed many passengers did not cover their mouths when coughing or sneezing. Perhaps signage in the trains to encourage better health and hygiene so that passengers like me who do cover and contain don't get sick or covered with their germs. I travelled from Hiroshima to Niseko and back, a lot of travel in 3 weeks, many stops. I was also shocked by the bad smell of cigarettes from passengers who would smoke in the smoking car but smelled disgusting when they returned to the car. Healthwise as a person with asthma, it was extremely uncomfortable and I felt sick. I expected better health rules and regulations from Japan.

implement mobile pass on phone

The Japan Rail Pass is easy to use. Staff at the stations are helpful and friendly in processing the pass and organising reserved tickets. I love that you can get on any JR train without needing to spend time buying a ticket for each trip.

Kyoto - the best sity in Japan !

Great service.

the pass is a great value if you travel a lot between great cities using the Shinkansen trains. It's a shame it is not valid on a lot of local trains though.

Wonderful Service. Very Easy to muy snd use.