Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!

Customer reviews - From Customers for Customers

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perfect service , ideal for getting round , everyone helpful and i am buying the same again this year for my 2nd trip to Japan
Very easy and convenient to travel around Japan.
On busy lines and/or rush hour seat reservation can be handy, and JRailway staff was always polite and very helpful (most of the time in English). Especially when traveling around, train travel is preferable above short flights.
Everything worked out as planned.. needed them rushed to my place of residence for travel and customer service was very accommodating!
Easy and fast! Thank you!
More Tokyo subway connections would be nice. Maybe emphasize that the pass is cost-effective when you travel to a significant amount of Japan areas during your stay.
I would highly recommend the JR pass to any foreign traveller who is touring Japan. During our 2 week trip to Japan (which covered Osaka, Hiroshima, Kinosaki, Kyoto, Hakone and Tokyo), there was only one extra ticket we had to purchase in the whole journey, which was the local train up to Hakone. All other journeys were covered, which saved us a lot of money and time.

The JR pass was really easy to buy and arrived in good time in great condition. There was a helpful explanation pack with the tickets. We would definitely buy these passes again.
Received my pass quickly! Thanks a lot!
Faultless service which I have recommended to many people who would like to visit Japan.
Very considerable savings on rail fares
Excellent service at all ticket offices used and level of English used by your staff was faultless they were also forthcoming on questions asked about non rail matters.
Would definitely use this service on my next visit to your shores.
Good service, was delivered promptly, rented pocket wifi too which was essential. Would use again.
The JR pass was extremely easy to use and incredibly good for tourists, I highly recommend getting one.
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