Certificate

I think everything was perfect. My only complaint if the pass package could be when we want use it and not consecutively

No issue with service, working perfectly as everything. Thank you.

I LOVE IT!!!!!!!!!!!!!

Getting a JR Pass is very easy and a great way to save money if you are planning to travel a lot exploring Japan.

The service is perfect, flawless, courteous and a pleasure to use.

Would never travel Japan without it.

Excellent trains, on time, really clean & comfortable.

Superb value for money for the 7 day pass. Efficient, comfortable and all the JR staff in the offices really helpful.
The best way of discovering a great country

A fantastic way to get round Japan. We even used it for the ferry to Myajima and numerous buses and multiple trains over a 2-week period. Couldn't be easier, you simply exchange the voucher you receive in the post in the UK for the actual passes at Tokyo airport and then off you go - just flash the pass at the lovely friendly people on the entry gates to the platforms, easy! Would highly recommend *****

Everything was smooth with my travel. Information center had staff that spoke in English and gave me very good information for planning my trips. The stations are very well connected thoughout Japan and you can easily travel from one point to the other in one day. Even the ferry to Miyajima island was included.
It is expensive and not worthy if you just stay in one city but if you have to travel all over Japan in a few days, then, getting the JR Pass is a no brainer. I would definitely recommend this. The only improvement would be to keep growing the scale to other uses.