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4.8  /  5

Calculated from 4585 customer reviews
(last 12 months)
Total reviews: 21520

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    I would highly recommend the JR pass to any foreign traveller who is touring Japan. During our 2 week trip to Japan (which covered Osaka, Hiroshima, Kinosaki, Kyoto, Hakone and Tokyo), there was only one extra ticket we had to purchase in the whole journey, which was the local train up to Hakone. All other journeys were covered, which saved us a lot of money and time.

    The JR pass was really easy to buy and arrived in good time in great condition. There was a helpful explanation pack with the tickets. We would definitely buy these passes again.
    on 2017-03-12 at 11:16
  • Customer review

    /  5
    Received my pass quickly! Thanks a lot!
    on 2017-02-15 at 00:08
  • Customer review

    /  5
    Faultless service which I have recommended to many people who would like to visit Japan.
    Very considerable savings on rail fares
    Excellent service at all ticket offices used and level of English used by your staff was faultless they were also forthcoming on questions asked about non rail matters.
    Would definitely use this service on my next visit to your shores.
    on 2017-02-14 at 16:34
  • Customer review

    /  5
    Good service, was delivered promptly, rented pocket wifi too which was essential. Would use again.
    on 2017-02-12 at 14:53
  • Customer review

    /  5
    The JR pass was extremely easy to use and incredibly good for tourists, I highly recommend getting one.
    on 2017-02-08 at 06:41
  • Customer review

    /  5
    Traveling with the JRPass was amazing. Very convenient and stress free. I'm also thankful for the fast delivery of the pass. Thanks for the amazing service. Will definitely get it again next time!
    on 2017-02-06 at 17:20
  • Customer review

    /  5
    Very good
    on 2017-02-03 at 09:55
  • Customer review

    /  5
    Everything was great.
    on 2017-02-01 at 21:41
  • Customer review

    /  5
    Excellent, as before.
    on 2017-02-01 at 15:04
  • Customer review

    /  5
    I really enjoyed using the JR Pass as it made exploring Japan worry free in terms of transport.
    I did not do enough research in terms of using the JR Pass and found out that I was unable to use it on the Tokyo subway lines but the staff were kind enough to direct us to an alternate path to our destination.
    Regional passes are also available if only traveling in a single area, for a cheaper alternative.
    on 2017-01-31 at 23:18

  • The Japan Rail Pass is a rail ticket that gives you the flexibility to explore Japan through unlimited use of the entire Japan Rail network including the world famous bullet trains.

    With our vibrant online community, dedicated expert support team and and class leading price, service and delivery speeds, the Japan Rail Pass can make your trip to Japan simply sensational.

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  • Last Updated:
    2017-03-12 at 11:16
  • Michael Ambros
    eKomi CEO

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  • 21311 positive customer reviews!

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