Certificate

Easy to use once you’ve got the rail pass. Can be some queuing to get the initial pass but altogether definitely worth it.

Excellent experience. Thank you for it.

Odawara is not so easy to rich :-(

The trains are excellent .
One thing is about the suica refaund
No one on jr office in the stations, do not give an explanation how to refaund the money after visiting japan
Some one must guide them to give an information about this issue.
Thank you
You are great

It was very easy to order and exchange the voucher. I would recommend this service

The JR rail pass is great for travel between the main cities and Tokyo. While you can't take the fastest bullet trains the bullet trains that you can take are still faster than any train in most places. Just be aware that JR is not the only rail company in Japan and for city metro systems and travel to smaller cities the pass doesn't work

Excellent service. Excellent. Speed, time, efficiency, welcome and above all customer service, were all fantastic. Great job. One suggestion, for the Rail Network as a whole, not JR Pass, more trash/rubbish bins. Maybe not al the time, and everywhere, but in stations with lots of international visitors and during big events, some extra bins would be perfect. But that’s it. Origato ***.

Excellent option

All good

As always fast service and delivery.