Certificate

We used the pass to make trips to Akita and Kyoto but if we stay overnight for 2 or more nights we are not in a position to used the JR pass.
It would be useful to choose the day independently rather than a block which is not practical.

Easy to use, very convenient and economical.
Order process straight forward and timely delivery.
I also purchased a SIM, but that was unsatisfactory as I could not get it to work and could not find anyone to help me. Ultimately, I bought another SIM in Japan and would do this again on our next visit.

Allow for online reservation when it comes to green class JR passes. We needed to do this in person at the JR stations

I received the voucher in good order and in a very short time so I am satisfied with the purchase process. Using JR pass in Japan is very easy and convenient the only thing one needs to take good care of is purchasing the seats and it’s advisable to do when the ticket is reimbursed.

We have ordered the green car which was first class seats for 7days, the price was excellent and so inconvenience for travelling different areas for sightseeing.

The downside was when we arrived in Tokyo, we need to used the travel confirmation which we received abroad and found the travel information center to exchanged the proper train tickets was a bit of confused in the maze like Tokyo train station. Also the staff didn't explained we need to booked the seats directly in front of the large baggage area to store our big 4 luggages, therefore it was a bit of chaotic to lift the big luggages to the racks on top of the seats which was instructed by train staff.

Besides those matters, I will still recommend to friends to use the JR pass. Thank you.

it doesn't get any better

Very easy to use, helpful station staff. Only complaint is some station entrances and exits dont have ticket gates, and sometimes it isnt listed on the signage.

Very good

Tudo ok sim recomendaria.

This was simple to navigate, decide and than order and use the passes once I was in Japan.