It was great but as a first time traveler to Japan I was so confused in Tokyo with all the different trains and subways...and which one accepted the JR pass and which one didn’t. It took us a few days to figure it out. I feel that to make it better for the traveler if possible, to add all those in the pass. Even if we have to pay more for the pass but it would alleviate the frustrations of having to figure out the train subway system. Saying all this, we still had a great time! Loved Japan!

I highly recommend this site to buy your JR Pass. Very quick service, everything was great!

Everything worked out great! We even got the pass coupons in the mail more faster than I would ever expect. Thank you from a satisfied customer.

Its easy to travel anywher in japan

The best way.

This pass really made traveling cross-country in Japan much easier. It was great knowing all we had to do was show up and not worry overmuch about getting tickets, etc. Plus with as far as we traveled, it more than paid for itself! My only suggestion is to either recommend an app (or perhaps make your own!) to make finding JR trains, stations, times, etc. even easier.

The passes worked exactly as they should. We were very pleased with the entire system

Very good rail pass

The services were great they arrived to my home next day! And the jr pass worked perfectly! I would definitely use this company again when travelling to Japan!

customer support is very satisfied , i am going to recommend all my friends ,whenever visit Japan
use only JR pass