Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
Japan Experience is a travel agency specialising in Japan, founded 30 years ago. A travel agency based in both Paris and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travellers: more transparency and simplicity a better knowledge of the country the best prices



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Great experience
Fair price for the pass and very helpful in travel.
No problems!
Todas las rutas recorridas en el Shinkansen y los trenes locales fueron en trenes limpios, puntuales, cómodos, rápidos y totalmente, satisfactorios. Felicidades por tener ese sistema de transporte.
This is the second time we have purchased the japan rail pass and its everything we needed to get around japan
There were no hitches in the material provide, the guidance to exchange the voucher for the actual rail pass or the usage of the pass. One minor hitch: no guard at one of the stations so, my friend I just walked through in the end!
It was really easy to use, very easy to set up and the connection was really good, all of my family members were able to connect it with no problems at all.
It is a very useful travel tool - makes it easy, inexpensive and convenient to travel not only between cities but also on the Tokyo metropolitan trains. Highly recommended.
It was excellent doing business with Japan Rail Pass. I would definitely do it again. The only criticism is that it can only be bought for 7, 14, or 21 days. It would be nice to be able to get a 10-day pass, for example. Other than that, I have no complaints and have had no issues using it. Awesome!
Service was quick, accurate, and the information was easy to understand.

What is eKomi?
eKomi provides an independent and transparent feedback collection and management service. eKomi collects real customer reviews for shops, products and services.
The eKomi Seals