Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Japan Experience is a travel agency specialising in Japan, founded 30 years ago. A travel agency based in both Paris and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travellers: more transparency and simplicity a better knowledge of the country the best prices



Customer reviews - From Customers for Customers

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Very useful. Worked well on jr lines, a little confusing on journeys with mixed lines.
It would have been very helpful to be able to reserve a seat online. To have to find a JR service center, then go through the process of reserving a seat was very inconvenient
High quality service, affordable, awesome customer service
The process of purchasing my Japan Rail pass was extremely easy and convenient! I loved my trip to Japan, it is such a beautiful and unique country I will return soon!
The Japan Rail pass made travelling during our three week stay in Japan an absolute breeze. We didn’t have any problems. We’re able to reserve seats and could plan most of our routes to include JR lines making the most of our payment and saving us money. Couldn’t have done half as much without it.
Staff was friendly, helpful and patient. Trains ran on time and were clean. Made traveling that much easier.
We were very satisfied with our JR experience, the trains were clean, on time and efficient. Early on we got confused a few times at some stations to find other train gates, until we realized one has to get out of JR area to get to others.
Keep up the good work, you guys are doing great!
Excellent service. Flawless website. Accurate, fast delivery of all products offered. Will continue to use. Thank you Japan Experience. This company is an example of what service is all about.
*** *** is a very good facility for the foreign tourists.
The voucher has arrived by post in 3 days and we converted it into *** *** in 10 minutes at Narita airport. We have used it for bullet trains as well as local *** trains and metro lines.
*** *** is a must for the foreign tourists.
As a foreign tourist, if you plan to travel outside Tokyo and visit the great sites in many *** cities, this JR Pass is a must-have. The value is incredible; using it is extremely easy and convenient. Until you travel around Japan, you won't know how beautiful the country is - with lots to se
It was very easy to use.


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