Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Japan Experience is a travel agency specialising in Japan, founded 30 years ago. A travel agency based in both Paris and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travellers: more transparency and simplicity a better knowledge of the country the best prices



Customer reviews - From Customers for Customers

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The portable wifi worked really well. Everyone in the family had access to unlimited wifi for our travels in Japan. Being able to pick up and drop off at the airport was very convenient.
Amazing service and timely delivery, guides were extremely helpful!
It was good. I got my Suica card without any issues and was glad because it saved me from having to stand in the long lines when I got to Japan. I just went straight to the train to go to my hotel after landing. Thanks!
Very useful and convenient. The delivery was not easy. FedEx not able to find my hotel and I’ve been forced to collect the voucher at the FedEx main station a bit out of Tokyo.
Great price. Easy order. Fast delivery. JR pass is must use when you visit japan
We ordered a Pocket WiFi for 17 days. I am unsatisfied with JRPass’s service because the Pocket WiFi’s connection suddenly became severely throttled several days early before the end of the trip. We could not use it anymore. I did not receive the full service I paid for.
Competetive in sense of cost. Practical to use. Fast pass through the gates.
You cannot beat japan rail pass for its service and customer service. Each time I go to Japan I order it online, it is so convenient ,you can pick it up almost anywhere you choose. ***
I loved the convenience and affordability of the Rail Pass. The website was a little hard to negotiate. I think there is room for improvement in the user interface. However, once I got the rail pass and tried negotiating Japan, I loved it! I am super pleased and will use it again next time.


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