Certificate

Awarded the eKomi Gold Seal of Approval!
Awarded the eKomi Gold Seal of Approval!
Japan-rail-pass.com
Japan-rail-pass.com
Japan Experience is a travel agency specialising in Japan, founded 30 years ago. A travel agency based in both Paris and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travellers: more transparency and simplicity a better knowledge of the country the best prices

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Customer reviews - From Customers for Customers

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  • Review Given Date
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The last 3 days of our trip the wi fi speed was incredibly slow. We had somehow gone over 6GB over night and it would not reset the next day. We couldn't even use Google maps. Customer Service and the Service Provider wouldn't help. Just saying we had to talk to the other.
The service was prompt. Ticket vouchers arrived a few days after I placed the order. Other than a few language and procedure problems in Japan (it seems that not all JR staff are trained how to handle the tickets), everything was smooth.
Had a fantastic time exploring Japan from the top to bottom, only possible with the Japan Rail Pass. Thank you !
Easy to redeem! Easy to use! Great buy!
The experience was amazing! It felt a bit pricy when we ordered it online but it was more then worth it. Having acces to pretty much entire Japan since the JR-Line is so well built around the country. Very easy to use and pick up the railpass. This service is completly awesome!!
good
Great experience getting the rail pass, however, it was a bit harder to get an overview of the different add-ons.
easy to use, good value.

I would just prefer if the pass was a handier, smaller size. Maybe a credit card style?
Ordering the pass was very easy and delivery on time.
using the pass in Japan is very easy.
We had a great holiday and travelled a lot using the pass.
I was very satisfied. So easy and convenient to use.

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