Certificate

Awarded the eKomi Gold Seal of Approval!

Awarded the eKomi Gold Seal of Approval!

Japan-rail-pass.com
Japan-rail-pass.com
Japan Experience is a travel agency specialising in Japan, founded 30 years ago. A travel agency based in both Paris and Kyoto, Japan Experience aims to be Europe's leading specialist in travel in Japan, working with no middlemen, to bring its travellers: more transparency and simplicity a better knowledge of the country the best prices

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Customer reviews - From Customers for Customers

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  • Review Given Date
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Good treatment, comfort, handy and punctual. Highly recommended
The railpass itself arrived quickly and it was very easy to convert and use. Great experience.
It was easy to navigate the website to find and purchase what I needed to buy for my Japan trip. Also, the response was pretty quick!
Excellent service. Easy to order and purchase. Worked well in Japan. Would like it if additional option to include Nozumi trains was also available.
It was good but wish that we could’ve used it on more lines
Very fast delivery to my home adress upon ordering. Exchange voucher into the actual railpass went smooth but an archaic procedure. Also not able to scan it but to show it to an official in a booth upon checkin and checkout was tiresome; it is also too large to carry in a pocket (jacket or trouser).
Received more value than we paid for.
Great experience and service
I ordered both the wifi hot spot and prepaid cards. Easy to order, cards arrived right away and the pickup of the wifi hot spot at Narita was super convenient. The wifi signal was great, even from the cruise ship. Easy return with the prepaid postage return envelope.
Excellent, I didn't have any issues, I received the jrpass and the simcard in a really short time and the price was lower than anywhere else. Thank you so much

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