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Awarded the eKomi Silver Seal of Approval!
Awarded the eKomi Silver Seal of Approval!

Rating for:


4.7  /  5

Calculated from 486 customer reviews
(last 12 months)
Total reviews: 776

Customer reviews - From Customers for Customers

All customer reviews are from customers who have completed a transaction with

  • Customer review

    /  5
    on 2017-09-19 at 08:45
  • Customer review

    /  5
    The website was easy to use and fast! We received our JR Passes within a week or so.
    on 2017-09-19 at 01:27
  • Customer review

    /  5
    Fast easy and superb service.
    on 2017-09-18 at 17:25
  • Customer review

    /  5
    It was very easy to rent a car via this website.
    on 2017-09-18 at 12:26
  • Customer review

    /  5
    everything is well organized.
    on 2017-09-18 at 05:54
  • Customer review

    /  5
    I had corresponded via email while inquiring about changing my pick up location and addition of an ETC Card. For some reason my case was not followed through so I used the live chat on my second attempt. Kudos to Lara who was most helpful and patient!
    on 2017-09-16 at 15:23
  • Customer review

    /  5
    Used Japan Experience to hire a car. All organised when we arrived in Hakone and the booking and hiring process all flowed smoothly. Thoroughly recommend them.
    on 2017-09-15 at 10:02
  • Customer review

    /  5
    Servicio rápido, atención al cliente rápido en contestar eficaz y correcto. La página web es muy buena y sacas buena información.
    on 2017-09-14 at 13:16
  • Customer review

    /  5
    Quite satisfy with the exception of Yakushima. Impossible to rent a car at the ferry to Kagoshima
    on 2017-09-14 at 09:21
  • Customer review

    /  5
    Japan Experience web site design easy for us to process the order as like payment method, ordering form. also quick delivery.
    on 2017-09-14 at 02:03

  • Address:

    30 rue Sainte-Anne
    75001, Paris

  • Recommend:
  • Website:
  • Contact:
    Tel: 01 42 61 60 83
  • Authorised representative:
  • Partner ID:
  • Status:
  • Total Reviews:
  • Last Updated:
    2017-09-19 at 08:45
  • Michael Ambros
    eKomi CEO

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  • 737 positive customer reviews!

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Rating between 4.0 and 4.3
Rating between 4.4 and 4.7
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