Awarded the eKomi Silver Seal of Approval!

Awarded the eKomi Silver Seal of Approval!

ITS (Industrial Tool Supplies)
ITS (Industrial Tool Supplies)
Established in 1979 our company has now been supplying the building and joinery trade for over 30 years.The company was originally set up to supply Local Authorities and large construction companies but within a short time we realised that there was a requirement for tradesmen to buy their tools "on the go". We responded in 1984 by opening one of the largest retail tool shops in the country which is based just a couple of miles from the 2012 Olympic site in East London.



Customer reviews - From Customers for Customers

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Not happy with the way the goods bought were packaged. The box was open at both ends and didn’t even cover one of the items.
Missing a 1800mm level from last order.
Emailed but had no corespondents back?
Fairly good service but spoiled by three items missing and another item sent I didn’t order after speaking to a gent at 8:09 am on Friday morning who works in customer service I was advised I would get a call back after 2 hours after hearing nothing by 13:30 I called back and again was advised I’d get a call back with an answer on “stock levels” and that I need to arrange return of the product sent to me by mistake
I spent over £*** on hand tools but I don’t think I’ll be buying any bigger tools with ITS after this experience
Fast reliable and stays in contact about status of order
Always first class service and delivery of products
Excellent value and swift delivery
quick and efficent service .
Great service, good prices. Was kept informed with regards to stock arriving & delivery date & time.

Only issue I would like to advise is that the goods came in the carry case loose with no packaging or wrap to protect drill, charger or battery so they were banging into each other.

Other than that small negative so far so good,hope my son doesn’t have any issues when he starts to use it as it is a Christmas gift
Once again a fantastic , reliable service from a team I can trust.
Excellent service, keen prices.


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