Awarded the eKomi Bronze Seal of Approval!
Awarded the eKomi Bronze Seal of Approval!
Hotelopia is part of Hotelbeds Group, a leading European travel company providing services to more than 30 million clients in 180 countries through their different brands. The objective of Hotelopia is to help independent travellers find and book hotels in the easiest and safest way and at the best price, whether travelling for business or for pleasure. We offer a great variety of hotels and apartments from the most modest to the most luxurious five star hotels. We have all the most popular tourism destinations in different corners of the world and we continue to work day by day to include new destinations in our website. Our clients can choose from 40,000 hotels, in over 2,800 destinations in Europe, North America, Latin America, the Caribbean and Asia. We have a customer service team that help and guide our clients with everything they need.



Customer reviews - From Customers for Customers

  • Review Given Date
    (newest first)
  • Review Given Date
    (oldest first)
  • Rating
    (highest first)
  • Rating
    (lowest first)
Well, how we can call when you arrive to the hotel and they tell you that they are fully booked. Either Hotelopia is a *** provider who doesn’t care about their customers or doesn’t bother itself to check their partners.
This absolutely *** your holidays. You deserve your bad review because I found myself outside at mid-night. Thank you for that Hotelopia
The booking experience was very poor. The cheapest price on your website did not work. When you clicked the deal there was an error message. When I chose a different offer I got kicked out three times during booking. Your customer service hotline is absolutely terrible. Couldn’t understand the agent and then the call was ended without me being able to explain my problem. Terrible experience...
Made a booking, paid in full, and was sent an email 2 weeks later saying that the website had a typo, the rate I booked was too low so the booking had been cancelled. Absolutely atrocious customer service. Still waiting for a response to my email.
Quick & easy to use, best prices as well!
It was so easy and hussle-free. Thank you.
Reasonable price
Not at the moment.
Such a good experience. I actually didn't knew you existed until today! But I can guarantee you one thing! I am only booking hotels from this site from know on. Your prices are really good compared to other hotel websites. I couldn't even believed it in the beginning. Thank you for a wonderful service.

I have a lot of business friends who travles around the world all the time. I can't even wait to show them this site.

Typing personal details requires repetition, properly typed data was not accepted for first time.
Would be better to rate your service after using booked accommodation not just after booking.
Everything was very ok for me

What is eKomi?
eKomi provides an independent and transparent feedback collection and management service. eKomi collects real customer reviews for shops, products and services.
The eKomi Seals