Certificate

Awarded the eKomi Bronze Seal of Approval!
Awarded the eKomi Bronze Seal of Approval!
hotelopia.com
hotelopia.com
Hotelopia is part of Hotelbeds Group, a leading European travel company providing services to more than 30 million clients in 180 countries through their different brands. The objective of Hotelopia is to help independent travellers find and book hotels in the easiest and safest way and at the best price, whether travelling for business or for pleasure. We offer a great variety of hotels and apartments from the most modest to the most luxurious five star hotels. We have all the most popular tourism destinations in different corners of the world and we continue to work day by day to include new destinations in our website. Our clients can choose from 40,000 hotels, in over 2,800 destinations in Europe, North America, Latin America, the Caribbean and Asia. We have a customer service team that help and guide our clients with everything they need.

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Customer reviews - From Customers for Customers

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Quicker response by telephone, please. I keep getting disconnected and then lose my place in the queue. The staff member has not rung me back since I was disconnected!!!
Excellent service
Price originally stated was available but would not let stay be processed.
Had to process one further down at ***€ more.

Newsletter offering 10% discount was sent, but code was invalid despite all terms and conditions being met.

Booking went down through payment,but email confirmation sent,so I am assuming this has been booked.
The discount code doesnt work.
very user friendly !
Fast and easy
I did call your hot line for clarifying the no. of beds in a double room of the hotel, before formal booking. The staff insisted that she can only check for me when I gave the booking reference no. to her. It doesn't make sense for me to purchase the room before her clarification.

She also requested me to send an email to her, but there is no email address in the website except the customer services hotline. I believe that her English is not good enough for taking the note (name of the hotel in English).
- Room was not the same as room pictured on the booking. I thought I was getting an apartment style. Got 1 small room

- I booked parking, only to discover that parking was not included in my booking

- It was not made clear to me when I booked that there would be a further $*** deposit held on the room
Nothing, everything went really well.
Good service

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