Awarded the eKomi Standard Seal of Approval!

Awarded the eKomi Standard Seal of Approval!

Hotelopia is part of Hotelbeds Group, a leading European travel company providing services to more than 30 million clients in 180 countries through their different brands. The objective of Hotelopia is to help independent travellers find and book hotels in the easiest and safest way and at the best price, whether travelling for business or for pleasure. We offer a great variety of hotels and apartments from the most modest to the most luxurious five star hotels. We have all the most popular tourism destinations in different corners of the world and we continue to work day by day to include new destinations in our website. Our clients can choose from 40,000 hotels, in over 2,800 destinations in Europe, North America, Latin America, the Caribbean and Asia. We have a customer service team that help and guide our clients with everything they need.



Customer reviews - From Customers for Customers

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  • Review Given Date
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Very satisfied with the service, confirmation and value for money we got for the room in the hotel we booked. very happy with our experience so far.
I am satisfied with the service provided. Quotation was great, correspondence were fine.
Excellent. I hope all goes perfect until I am personally at Hotel.
Thanks for your efforts!
I arrived at the property ant her was noone at the building.

I contacted the local company on the booking voucher (***) and spoke to them were thay advised me that they stopped the relationship with Hotelopia more than 1 year ago!

So I was not able to have the apartment. I need my money back from you people ASAP!!
I can't reach servise via email, I can't cancel my booking, the error 500 is always happens for each submit
The provider hotelopia do not response to my e-mails, I have cancelled the booking since April 1st and till now the refund didn't received on my credit card. I have sent several mails to ask about the refund but no answer or response.
I got a confirmation and I did not make the booking!
While receiving the booking confirmation after making the payment, it was mentioned that the booking could be cancelled or to have surcharge because of my nationality.
This point wasn't clear during the online booking and just popped up after the payment transaction.
It is really very offensive, and I don't know what is the status of my booking.
The order was processed immediately and all the information received through email in a matter of minutes. I had no problem on arriving at the hotel, and they did not even demand my printed voucher, although I gave it to the receptionist.


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