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In theory, great idea. When the unit worked, it worked fairly well. Very short battery life. Several times a day, sometimes an hour, unit would need shut off and restarted. In many areas, such as inside restaurants, even in urban areas, poor or no service. Better than nothing, but frustrating on a daily basis. Did not contact consumer service as I was literally in a different city or town each day. I'd probably use it again, if needed, simply as it would be about my only option

i would not hesitate to recommend Hippo to all those travelling to France and Europe. There were definitely times when local network was not available and hippo managed to find signal. Order was efficient. Delivery was prompt and there is nothing that was lacking. Thanks very much. Will recommend to all travelers.

HippocketWiFi team was responsive and easy to contact. the Hotspot was delivered to our hotel before our arrival, it was waiting for me in my room upon check-in.

Only Issue I had was our transition from England to France, hotspot had a hard time connecting at speed. The next morning it was working again.

Recommend people have a power source, hotspot drained the battery fast.

the device was waiting for us at the hotel, as was promised. It worked fine all the way - in all the cities that we visited and in between in the car. Also easily shipped back in the enclosed pre-paid envelop. Very convenient, will use again when traveling abroad.

Delivery and return were easy.
However, the battery lasted only four hours.

I recently returned from my first solo trip, and renting this device was the best decision I made. I could send pictures in real time and also use FaceTime, which made it easy to share the experience with my friends and family back home.
My favorite thing was that I could wander the beautiful streets of some of the villages and find hidden treasures without worrying about being unable to find my way back. I would just pull up my phone’s gps and find the train station. I could take detours from any planned routes if I found something that caught my eye. Loved it!
The device worked well in all my destinations-France, Budapest Hungary, and Greece. I chose unlimited data, and so I never worried the entire time about using the device as much as I wanted. The battery lasted for full 10 hour days, but I was the only one using the device so not sure if that would be different if more people were using it. No hidden fees that they charged me later.
Would not hesitate to rent this again. So pleased.

I would use Hippocketwifi again when I travel. The service was great!

Overall good, but connection to providers when crossing countries in Europe did break down at a few points. Trying to make sure that the auto-find features of the device never fails would help your service!

Excellent 4G coverage throughout my trip to Germany, Austria (Salzburg area) and Netherlands. Worked very well even during train rides. Battery power is average, luckily I rented power storage device which extended the battery charge significantly, I highly recommend it, either rent one or better yet buy a good one to keep Hippocketwifi device and phone charged.
Overall very happy with the experience, I was able to use navigation, Uber, WhatsApp, Facebook etc. without any problems. If more than 2 people in the group or for families I highly recommend unlimited data for worry free use. Streaming of longer videos however can't be done.

Very good service and support