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Your customer service, ease of ordering and sending back the product is impeccable. I appreciate that your staff is always attentive tot he customer needs.

Battery life of the device could be improved but with the car charger it helps.

Thanks again

From London to Rome--we always had a signal--just bring a portable re-charger as it needs recharging twice a day while in use.

It worked perfectly and the support was fantastic!

I used pocket wifi for travel from UK. It was great to use it as has a good customer service and well communication to make sure it arriving on time before we leave. Easy to use and to get signal no problem. Only one negative point was that batterylife was not long enough for whole day use. Otherwise I was happy customer and will use again when I needed.

I received a bill from my Canadian internet provider even though I followed your instructions to connect. That defeated the purpose of using your services. In addition, I had a medical crisis and cut our vacation time in half but received no credit.

I can not praise Hippocketwifi enough for making our European journey more enjoyable and stress-free. The efficient process of receiving and returning the device, reliable connection, and user-friendly design exceeded my expectations, and I wholeheartedly recommend it to fellow travelers, especially those who, like me, are aging "semi-gracefully" and may not be the most tech-savvy. Thank you, Hippocketwifi, for being a reliable companion on our European adventure!

This is an awesome company supported by a great staff. This is my second time using them. They have a fast response time. The product itself works great. Never had issues with connection.

Somehow make the device last longer than 4 hours

The whole process from ordering to return was seamless. Looking forward to doing future business. Would definitely recommend to others.

worked great, would recommend to others, and will definitely use it on our next trip.