Certificate

Once again, you guys have the best customer service of anything I've done in France, thank you so much!

Everything worked perfect. Pick-up, function and easy return👍

The speed for delivery en feedback was excellent.
Also excellent feeling in communication (mail directly with question where to deliver and the necessary feedback, top).
The wifi worked as it should but the battery lifetime of the device was just an hour.
So it was difficult to use it when we went away from the house. The hardware should be checked better in the future before sending it to the customer.

The order procedure, delivery and return process are straightforward.
The unlimited wifi works reliably.
I chose no other when I travel

Many thanks from a very very happy HippocketWiFi user!!!
Second time we rent a wifi device and it was perfect for our kids who spend too much time on screens!

While it was easy to get and use throughout France the last month or 2 I had a hard time keeping it connected to the internet. It was either dropping out or wouldn't allow me to call home

Thank you so much for keeping me up to date and well informed during my business trip!!
I went with Hippocket based on a few highly positive reviews - and now I know why..... you guys are fantastic!!

Your device worked perfectly! I had 4G service everywhere without any interruption.
Since I teach college classes online, it’s crucial to have an excellent internet access.
The price was very reasonable for unlimited data.
Customer service could not have been better, I got quick and efficient replies.
Thank you so much for everything!

We had one pocket wifi for an extended business trip to Germany, Poland and Austria and it was absolutely amazing from the first day to the end! We used 4 devices with this (2 computers and 2 iPhones) and it worked great. I do recommend this service!

The service was excellent, both the product and the level of customer service. I was concerned we wouldn't have good wifi just before we left for a trip to the Alps, as my husband was going to need it for video calls. I contacted the chat services to see if they could help. They reassured me that the Hippocket device would arrive in good time and checked the area we would be staying in had good coverage. The device arrived the next day, worked perfectly (excellent speed) and was easy to use, and to return after the trip in a pre-stamped envelope. Highly recommended for short trips! Thank you
I would love to see a "pay as you go package" for longer term use. I would like to be able to have a device to use when needed now and again (wifi drops at home, travel etc) and pay for what we use rather than have to sign up to a daily/ monthly contract, which is too expensive on an ongoing basis.